Groupe Sebastien is a management company for multiple brands across different consumer audiences. We currently manage several brands comprising restaurants, outdoor catering services, and schools.

We are looking to hire a Technical Support Lead (TSL) to manage the Groups IT equipment such as computers, database software, network servers and CCTV equipment.

Responsibilities:

The Technical Support Lead (TSL) core duties involve maintaining all IT software and hardware repair, installation, and maintenance, it will also include.

• Identify and recommend for procurement, hardware and software needed to meet the Group’s requirements at all units.
• Assist in procurement of technological equipment and supplies.
• Facilitate the installation of computing hardware, CCTV and other technological gadgets required at all units.
• Provides network and server administration and oversight, including monitoring security and backup protocols
• Assists in the customization and adaptation of existing programs to meet users’ requirements
• Provide technical support for internet and telecommunication systems.
• Manage and maintain the company’s servers and network issues.
• Provide administrative support with service providers
• Ensure regular maintenance and customization of existing programs to meet standard requirements.
• Provide regular and periodic updates to Operations manager.
• Facilitate the smooth operation of exiting financial systems to ensure efficiency
• Provide support on implemented software systems such as Talli, BIMPOS, etc.

Qualification Required & Experience

Requirements

• Minimum of HND or Degree in Information Technology or a related field.
• OR Possess Certification from recognised IT Institution
• Knowledge on enterprise resource planning system
• Must show evidence of a minimum of 2 years working experience as an IT Personnel installing, repairing and servicing computer hardware, software and CCTV equipment.

REMUNERATION

Qualified candidate will be paid a monthly salary range of GHS2000 – GHS3000, SSNIT Contribution payment, hospital allowance and staff lunch.

Location: Labone – Accra

How To Apply For The Job

Interested applicants should send their CVs, application letter and copies of certificates by email to:

[email protected]

Closing Date: 11 March, 2025