23 Feb 2022

Head of Client Services at Africa Foresight Group

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Job Description


Africa Foresight Group (AFG) is a fast-growing tech venture that operates across the continent to build African companies into global champions through freelancing services. Our innovative platform, Peralta, connects top consulting talent from Africa and the world with companies looking to scale and professionalize. We are a market network for top talent and believe that the future of work is Africa. Are you keen to see African companies elevate to global scale? Do you believe in the freelance revolution? And do you love pursuing what is thought impossible? Then our AFG community might be the right home for you.

Role Overview

As a Head of Client Services at AFG, you will be reporting to the COO of the Firm and oversee driving the Group’s growth strategy by driving proposal development and client service delivery, to position AFG as the ideal partner for our corporate clients in solving business problems. You are obsessed with building AFG’s reputation through outstanding response rate to clients and quality output.

Who you are?

Your team preferences

  • You are passionate about private sector development in Africa and AFG’s purpose
  • You are a leader that enjoys guiding others and genuinely believe that the work you do has real consequences for the future of the continent
  • You thrive in fast-paced, high-octane work environments that require initiative, diligence and creativity
  • You enjoy brainstorming and can deploy out-of-the-box thinking to solve problems at short notice, when colleagues need your support – even outside of your own function
  • You care about working in a highly collaborative environment with team members who are dedicated and help each other
  • You are comfortable with receiving direct feedback and are motivated to work in a target-driven team to deliver results

Your experience

  • You hold a BSc Degree from a leading African or foreign tertiary institution
  • You have 5 to 7 years of working experience, with focus on African private sector and gained experience in business development, writing, and reviewing proposals
  • You have experience in managing a team and upward management
  • You possess strong written communication skills with attention to details
  • You have strong entrepreneurial skills and “can do” attitude
  • You have the ability to work in fast-paced environment, supported by team members

Your responsibilities

Project scope management and proposal delivery

  • Collaborate with client and Project Principals to conceptualisation scope of projects
  • Oversee the execution of proposal on time and spec
  • Perform quality and sense-checks on out-going proposals
  • Train and manage Client Services Analysts and Associates in proposal development

Process and resource building

  • Develop scope and proposal library
  • Develop and foster the implementation of a comprehensive knowledge management strategy through Golden Bridge
  • Creation of knowledge documents based on executed missions to augment AFG’s knowledge database
  • Identify and assist in the execution of strategies for closing knowledge gaps within existing processes and propose streamlined approaches to advance knowledge

What we offer

  • Competitive, incentive-based remuneration
  • Working in a 100% remote, vibrant team environment
  • Constant opportunities for learning and growth
  • International exposure
  • Purpose-driven work experience
  • Ownership of your own personal development and career advancement

AFG is proud to be an Equal Opportunity Employer that is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, and encourage all applicants to apply.





Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 10th March. 2022




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