Tap & Order is a fast-growing Super App built to simplify everyday life in Ghana. Our platform brings together food delivery, marketplace shopping, courier services, ride-hailing, mobility, and professional services — all in one smart ecosystem.

We’re expanding rapidly and seeking a bold, energetic, and persuasive Vendor Acquisition Lead to spearhead the onboarding of restaurants, shops, pharmacies, service providers, and retail businesses.

Role Overview:

The Vendor Acquisition Lead is responsible for growing the Tap & Order marketplace by identifying, pitching, onboarding, and nurturing businesses. You will be the face of Tap & Order to vendors — educating them, helping them set up on the platform, and ensuring they start receiving orders smoothly.

This role is perfect for someone confident, street-smart, convincing, and excited about driving growth.

Key ResponsibilitiesVendor Recruitment & Onboarding

• Identify and target potential vendors: restaurants, shops, grocery stores, pharmacies, boutiques, service providers, etc.
• Pitch the Tap & Order platform with confidence and clarity
• Lead physical visits, sales calls, and WhatsApp outreach to recruit vendors
• Collect business details, menus, product lists, and images
• Support vendors with onboarding, account setup, and going live

Vendor Relationship Management

• Act as the primary contact for all newly onboarded vendors
• Ensure vendors understand how to accept orders and manage their dashboard
• Monitor vendor activity and troubleshoot operational issues
• Build long-term relationships that encourage loyalty to the platform

Performance Monitoring

• Track vendor activation and performance metrics
• Identify inactive vendors and re-engage them
• Work with the operations and marketing teams to boost vendor sales

Market Research & Expansion

• Map out high-potential vendor clusters and commercial areas
• Gather insights on market trends, competitor offerings, and product needs
• Suggest new categories and vendors for platform expansion

Cross-Functional Collaboration

• Work closely with the Operations Manager and Marketing Team
• Support promotions, campaigns, and onboarding activations
• Provide feedback to improve vendor experience and platform features

Qualifications

• Diploma or bachelor’s degree in Marketing, Business, Sales, or related field
• 1–3 years in sales, vendor acquisition, merchant onboarding, or field marketing
• Strong communication and persuasion skills
• Must be confident approaching businesses (face-to-face and online)
• Ability to thrive in a fast-paced startup environment
• Strong negotiation skills and high emotional intelligence
• Experience with delivery apps, marketplaces, or retail ecosystems is a plus
• Smartphone literacy and ability to learn new software quickly

What We’re Looking For

• A persistent closer — someone who doesn’t fear “No”
• A friendly communicator who builds trust easily
• Someone who can walk into any business and pitch without hesitation
• A • self-starter who works with minimal supervision
• Someone hungry to grow with Tap & Order and earn high commissions

Compensation

• Base salary
• Performance-based commissions
• Bonuses for hitting onboarding targets
• Transport allowance for field work