JOB DESCRIPTION

•Serving as the first point of contact for IT support within the organization
•Installing, configuring and maintaining software and hardware components of computer and network systems
•Diagnosing and troubleshooting software and hardware issues
•Repairing and replacing damaged computer and network components
•Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software
•Supporting people whenever they encounter challenges with computers and network devices
•Maintaining and updating technical documentation regularly
•Testing new hardware and software before full-scale installation

QUALIFICATION AND EXPERIENCE

•2 years professional experience
•Excellent communication and interpersonal skill
•HND or higher
•Practical experience with internet and network security protocols
•Problem-solving skills
•Technical documentation skills
•Organizational and interpersonal skills
•Excellent communication

Location: Accra