Our client who provides Finance solutions requires an experienced Social-Media & Customer Engagement Analyst to join their team. Reporting to the Business Development Managers (BDM), you will be primarily managing the company’s social media channels.Responsibilities

• Improve the Company’s social media presence (Website, Twitter, Instagram, Facebook, etc)
• Design content to be posted on the company’s social media channels.
• Regular post messages and content on the company’s social media channels
• Respond to customer posts and complaints.
• Interact with customers and take their feedback regularly.

Requirements

• Must be a university graduate
• Must have at least one (1) year of work experience in same or similar role.
• Experience in social media marketing.
• Good written and communication skills.
• Content creation skills.
• Good customer relationship management.
• Proficient in the use of Microsoft Suits.
• Ability to work in an unstructured environment with little supervision.