Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Job Description Summary

This role is Individually accountable for Managing Telesales and Affluent

Sales managers to increase profitability & to meet business targets.

Area Oversight Responsibilities:

• Manages sales support processes to ensure profitability of Offices under his/her control & to meets business targets
• Supervises the Administrative processes of all office under control to ensure efficient use of resources
• Responsible for customer service excellence within the units

Budget Control:

• Manages the team’s budget

Sales/ Productivity:

• Manages sales processes to ensure profitability.
• Identifies potential new markets & opens up the markets with

assistance of Sales Manager.

• Develops local market & resource plan.

Confidential

• Monitors team’s results.

Stakeholder Management:

• Responsible for both internal and external relationship

management with key stakeholders.

Team Effectiveness:

• Individually accountable for staff time, tasks and output quality.
• Balances own priorities with directing and motivating others.
• Guides and directs staff to achieve operational excellence

standards.

• Creates a climate for optimal performance.
• Manages performance.
• Selects potential staff to sustain customer/client service delivery.
• Responsible for the direct management of all teams under their

control

• Develops team members and prepares them for higher

responsibilities.

Requirements

• Relevant degree in Insurance or Business
• 6 years or more experience in similar role within the insurance

industry or bank with proven track record of exceptional

performance.

Personal Effectiveness:

• Collaborate effectively with others to achieve team’s results
• Makes increased contributions by broadening individual Skills
• Accepts and Live the Company Values and Behaviours.

Skills

Education

Closing Date

11 June 2024