20 Sep 2023

Senior Sales Manager at Old Mutual

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Job Description

This role is Individually accountable for Managing Telesales team and Diaspora Market to increase profitability & to meet business targets.Area Oversight Responsibilities:

  • Manages sales support processes to ensure profitability of Offices under his/her control & to meet business targets.
  • Supervises the Administrative processes of all office under control to ensure efficient use of resources.
  • Responsible for customer service excellence within the units

Budget Control:

  • Manages the team’s budget.

Sales/ Productivity:

  • Manage sales processes to ensure profitability.
  • Identify potential new markets & open the markets with the assistance of Sales Manager.
  • Develops local market & resource plan through telesales.
  • Monitor team’s results.
  • Develop and implement sales strategies to increase the company’s market share among diaspora communities.
  • Work closely with the marketing team to develop targeted campaigns and promotions that resonate with diaspora customers.
  • Build and maintain relationships with key diaspora organizations, community leaders, and influencers.
  • Develop and maintain a deep understanding of the needs and preferences of diaspora customers.
  • Monitor market trends and competitor activity to identify opportunities for growth.
  • Provide regular reports on sales performance, market trends, and customer feedback.

Stakeholder Management:

  • Responsible for both internal and external relationship management with key stakeholders.

Team Effectiveness:

  • Individually accountable for staff time, tasks, and output quality.
  • Balances own priorities with directing and motivating others.
  • Guides and directs staff to achieve operational excellence standards.
  • Creates a climate for optimal performance.
  • Manages performance.
  • Selects potential staff to sustain customer/client service delivery.
  • Responsible for the direct management of all teams under their control
  • Develops team members and prepares them for higher responsibilities.

Personal Effectiveness:

  • Collaborate effectively with others to achieve team’s results.
  • Makes increased contributions by broadening individual Skills.
  • Accepts and Live the Company Values and Behaviours.


  • Relevant degree in Insurance or Business Administration from an accredited tertiary institution.
  • 6 years or more experience in a similar role within the insurance industry or bank with proven track record of exceptional performance.

InnovativeCustomer relations/Relationship ManagementReportingStrong database management ability (Excel, Access etc.)ExecutionInitiating Action/Proactive

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 28th September, 2023

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