He/ She should ensure program delivered meet business expectations and that projects and programs are registered on the approved project portal with key deliverables defined for each stage/phase in the project lifecycle: initiation, planning, execution, monitoring and controlling, and closure and or Agile/Scrum methodology where applicable.

Key Responsibilities

• Lead / Manage the delivery of Complex Projects and or Programs:
• Business Applications (Consumer Banking, Corporate Banking, Investment Banking, Treasury, Risk, Procurement, Audit, etc.)
• Infrastructure
• Cards
• Ensure delivered solutions meet business expectations.
• Manage site and application delivery in an Agile development environment.
• Participate in defining and document digital product features.
• Participate and Lead design sessions and work with the team/designer to document wireframes, design, and user experience.
• Review work with the technical team to bring the product to life
• Oversee the QA and testing process and work with the team to ensure all features are tested and functioning properly
• Participate in the ongoing evaluation of new technologies and services
• Solicit feedback from all levels of the organization, including senior management, and prioritize and incorporate relevant feedback into the mobile and digital product offerings.
• Apply Project Management Methodology, standards and processes in the implementation of projects/programs.
• Ensure all initiative approval conditions are met before their commencement.
• Ensure project/Program information is complete, updated and stored in the project repository.
• Create and Manage program Schedules.
• Identify Resource requirements, secure resource assignments and supervise implementation.
• Identify Stake holders.
• Manage the scope, time and cost of the project/programs to meet functional business and quality expectations.
• Schedule and attend project governance meetings.
• Manage project/program financials
• Manage transition of the product / service to the responsible technology operations unit.
• Provide accurate project/programs status updates in agreed format and at agreed frequency to relevant stakeholders.
• Liaise with Organizational Change Management function to define and execute a benefits realization plan and change management strategy for the projects/programs.
• Ensure Central Design Authority, Information Security, Test and Version Control and Change Approval Board (CAB) approvals are obtained in the life cycle of the projects.

JOB CONTEXT

• In charge of complex project and Program implementation for Ecobank Business and Technology Departments
• Making sure all projects and Programs adhere to Group Project Management Policy and Framework
• Develop and maintain a detailed project schedule which includes administrative tasks and all sites involved in the project.

KEY SUCCESS FACTORS

• Delivery / Implementation of the assigned Business Initiative/projects and or programs on Time, within Budget, according to scope and at the right quality.
• Timely and accurate communication of status, reporting and engagement of stakeholders.

ACCOUNTABILITY METRICS

• Delivery of assigned Projects and Programs
• On Time,
• Within Budget
• According to the approved Scope
• With Quality
• Stakeholder Engagement and Management
• Resource Management

DELIVERABLES

• Deliver the Product/Outcome/Solution expected at the approval of the initiative.
• Accurate and Timely Reporting on Project/program Status to Stakeholders.
• Management of Project/program Resources (Budget, Engineers, Vendors) to deliver on the expectations of the initiative.

Skills Required

Background/experience

• Minimum of a BSc/HND in Information Technology and a Master’s degree in Business Admin is recommended
• 8 – 12 years working experience in the delivery of complex Projects/Programs .
• Must have Project Management Certification (PMP, Prince 2) or and Agile/Scrum certification.
• Must have program management training. Certification is a plus
• Fluency in the French Language is a plus.

Specific job skills

• Very Good Understanding of IT Systems of Banking.
• Knowledge of Technology (Database Management, Networks, Operating Systems, Disaster Recovery, BCM, Internet, Extranet, Client/Server and n-tiers architecture, Servers, Security, etc)
• Exposure to technology management standards like ITIL, COBIT and TOGAF is a plus.
• Exposure or Knowledge in any one of Business Application, Technology Infrastructure and Card Operations is a plus.
• Experience and Knowledge of MS Office tools like MS project, Power Point, Visio, MS Word etc.
• Strong Analytical and documentation skills

COMPETENCIES AND BEHAVIOURS

• Effective Problem-Solving skills
• Outstanding organizational and presentation skills
• Results Oriented
• Strong Leadership Capability
• Excellent Oral and Written Communication Skills including the ability to explain technology solutions.
• Excellent time management skills, ability to efficiently prioritize and multitask, and work under pressure to meet deadlines and team objectives.
• Proactive, hands-on with can-do approach; A positive, flexible and proactive approach
• Strong team player
• Ability to mentor, guide and support Project Managers.