About the organization: Legendary Foods Ltd. is a company dedicated to the sustainable practice of farming edible insects. With a farm in Kumasi, Ghana, Legendary Foods seeks to farm locally desired insects as a way to address food insecurity. Legendary Foods farms the palm weevil larva, a local delicacy that has been traditionally harvested. Legendary Foods seeks to rapidly scale its production, co-develop packaged products, take advantage of export opportunities to other West African countries and to advance research on the palm weevil larvae while building a conscious company.

Position: Sales Officer

Location: Kumasi, Ghana

Start Date: As soon as possible

Role description: Legendary is looking for a passionate individual to have a significant & highly impactful contribution to the organization’s sales function, drive sales growth, direct sales strategy and manage the sales team.

Tasks/duties:

Engage in Active Selling

• Pitch products to businesses and potential customers.
• Strategically identifying potential B2C and B2B clients to grow small to large business accounts through initiating and closing the sales on products
• Maintaining a professional network of potential clients/customers and business opportunities.
• Generate sales by prospecting leads, cold calling and negotiating advantageous deals.
• Execute sales strategy and provide feedback to pivot sales strategy with sales managers
• Assess and implement methodology to increase B2C & B2B sales
• Follow up with Company’s clients
• Contribute collection efforts
• Coordinate deliveries

Planning of Marketing Events & Marketing Activities

• Preparing and communicating product promotions and special sales to customers.
• Strategize and execute well thought out targeted marketing plans and promotional activities to increase product exposure, customer traffic and sales.
• Collaborate with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
• Prospecting new opportunities by identifying promising advertising campaigns and negotiating deals

Manage Customers + Customer Feedback

• Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Liaising with field sales, retailers and wholesalers to understand product requirements and limitations

Team & Inventory Management

• Manage and participate in inventory control for the purposes of theft control, food safety and to optimize profitability
• Work with others on sales team and in other departments in a positive manner
• Additional responsibilities upon request.
• Candidate should be adaptable and flexible with the understanding that Legendary Foods is a quickly growing company and it is a start-up environment. This means that all people may occasionally have to do things outside of their strict department or role responsibilities.
• Must be highly organized, have a positive attitude, be highly energetic and willing to engage in active field sales activities

Requisite Skills:

• Customer Relationships, Customer Retention, Market Research.
• Ability to multi-task (not in a given moment but over days and weeks), prioritize and manage time effectively.
• Customer orientation and ability to adapt/respond to different types of characters
• Proven customer support experience
• Excellent communication skills (oral & written)
• Ability to work in a fast paced environment
• Ability to pivot & adapt, mobilize resources quickly
• Driven by results and sales
• Must be willing to move around and travel to hot and congested areas ● High level of integrity

Reports to: Business Development & Sales Manager

Supported by: sales team, business analyst, accounting team & product development team

Compensation: Compensation commensurate with experience. Compensation will be part base + part bonus based on targets. Health insurance available after probation period ends.