To lead in the delivery of product and tariff assurance KPIs in the following areas: Prepaid, Postpaid, ADSL, Roaming, Content (Short Codes), etc. You will also be required to lead in the delivery of KPIs related to automated test calls using the test call generator.

Duties and Responsibilities

• Lead in providing assurance in the development of new product /Tariff and services and monitor all KPIs in the assigned areas.
• Perform End to End review of Major Revenue Life cycle and Business Units to ensure that all controls have been
• fully implemented and complimentary controls are in place to plug out leakages as discussed with Manager
• Put in place a comprehensive local Dashboard for monitoring of all Major Revenues, Costs and other Financial KPIs. This should be automated and linked with the Alarms
• Document, quantify and develop root cause analysis and suggest fixes for issues identified, highlighting the impact on business targets relative to revenues, costs and margins.
• Participate in or lead cross-functional teams to resolve revenue assurance issues and implement revenue assurance controls.

Qualification and Experience

• First degree in Computer Science, Business or Finance
• Finance, Auditing, Revenue Assurance or related assurance work experience
• Must have 5 years’ relevant experience and preferably 5yrs experience in a similar role
• Very good understanding of telecom products and services as well as automated test calling
• Advanced Microsoft Excel and SQL skills
• Experience in the use of data analytic tools and/or revenue assurance tools