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22 Apr 2022

Protocol Officer AfCFTA at African Union

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Job Description

Reports to: Senior Protocol Officer
Directorate/Department :Office of the Deputy Secretary General
Division :Protocol Division
Number of Direct Reports: 2
Number of Indirect Reports: 0
Job Grade: P2
Number of Positions: 01
Contract Type: Regular
Location: Accra, Ghana

Purpose of Job

Develop and deliver a range of protocol activities during events such as training/information seminars, conferences, publicity events, dinners and luncheons in line with protocol policies, strategies and programmes within the AfCFTA Secretariat

Main Functions

•    Follow up on the activities of the division, including monitoring and evaluating progress made in line with a predefined strategic plan;
•    Suggest new and expand on existing policy areas for planned research;
•    Contribute in conducting analysis and generate accurate reports in a timely manner for the respective Unit/Division and AfCFTA Secretariat internal use;
•    Assist in setting the overall research direction of a relevant policy area;
•    Responsible for the delegation and execution of defined research areas;
•    Participate in the organisation of relevant meetings, congresses and conferences with stakeholders;
•    Engage with relevant mid-level stakeholders and develop working relationships. Support the promotion of the activities of the Division including preparing leaflets, guidelines and fact sheets;
•    Assist in drafting reports and participate in the preparation of budget and work programmes related to the functioning of the Unit/Division;
•    Provide technical support to internal and external stakeholders

Specific Responsibilities

•    Prepare information guidelines for delegates and participants of AfCFTA Secretariat’s meetings on the modalities of accreditation and seating plans
•    Assist in the preparation of the Diplomatic list of State Parties of the AfCFTA Secretariat and keep protocol related documents of historical value and ensure their periodical update
•    Ensure the ceremonial items such as Mast flags; desk flags, car pennant and name plates of Member States are properly procured and correctly used in appropriate places
•    Custodian of the Secretariat ceremonial items (Mast flags; desk flags, car pennant, name plates as well as the gifts etc…)
•    Supervise the work of Protocol Assistants reporting to him/her
•    Provide protocol assistance to staff and handle in-house and external enquiries
•    Undertake Airport duties of welcoming/and seeing-off VIPs and other personalities at the airport, VIP lounge arrangements, etc…
•    Maintains working relationship with airline personnel, immigration and custom officers under the guidance of the Manager;
•    Coordinate with events management staff for effective progression of the event, briefing them about the standard events protocol;
•    Oversees the work of the staff under his/her supervision;
•    Oversees the processing of Exit Visas for the departing staff;
•    Perform other related duties as may be assigned

Academic Requirements and Relevant Experience

•    A Bachelor’s Degree in International Relations, Diplomacy, Political Sciences, Public Administration, Humanities or any other related discipline with 5 years of relevant work experience in areas of Protocol Services,
•    A Master’s Degree in Social Sciences, with specialization in International Relations and Diplomacy or in related field with 2 years of relevant work experience in Protocol services
•    Supervisory experience is an added advantage

Required Skills

•    Oral and written communication skills
•    Excellent analytical thinking and problem solving skills
•    Planning and organizational skills
•    Ability to successfully manage ambiguity
•    Ability to work across business units / geographies; cultural sensitivity
•    Proficiency in one of the AU official working languages (French, English, Portuguese, Arabic) and  fluency in another AU language(s) is an added advantage;

Leadership Competencies

Strategic Insight..
Developing Others
Change Management..
Managing Risk

Core Competencies

Teamwork and Collaboration..
Accountable and Complies with Rules..
Learning Orientation
Communicating with Influence…

Functional Competencies

Analytical thinking and problem solving..
Job Knowledge and information sharing
Drive for Results
Continuous Improvement Focus


The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period. Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.


The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.


Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage.


Indicative basic salary of US$ 31,073.00 (P2 Step1) per annum plus other related entitlements e.g. Post adjustment ( 57% of basic salary), Housing allowance of US$ 21,196.80 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 23rd May. 2022

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