Reports to: Senior Protocol Officer
Directorate/Department :Office of the Deputy Secretary General
Division :Protocol Division
Number of Direct Reports: 2
Number of Indirect Reports: 0
Job Grade: P2
Number of Positions: 01
Contract Type: Regular
Location: Accra, Ghana

Purpose of Job

Develop and deliver a range of protocol activities during events such as training/information seminars, conferences, publicity events, dinners and luncheons in line with protocol policies, strategies and programmes within the AfCFTA Secretariat

Main Functions

•    Follow up on the activities of the division, including monitoring and evaluating progress made in line with a predefined strategic plan;
•    Suggest new and expand on existing policy areas for planned research;
•    Contribute in conducting analysis and generate accurate reports in a timely manner for the respective Unit/Division and AfCFTA Secretariat internal use;
•    Assist in setting the overall research direction of a relevant policy area;
•    Responsible for the delegation and execution of defined research areas;
•    Participate in the organisation of relevant meetings, congresses and conferences with stakeholders;
•    Engage with relevant mid-level stakeholders and develop working relationships. Support the promotion of the activities of the Division including preparing leaflets, guidelines and fact sheets;
•    Assist in drafting reports and participate in the preparation of budget and work programmes related to the functioning of the Unit/Division;
•    Provide technical support to internal and external stakeholders

Specific Responsibilities

•    Prepare information guidelines for delegates and participants of AfCFTA Secretariat’s meetings on the modalities of accreditation and seating plans
•    Assist in the preparation of the Diplomatic list of State Parties of the AfCFTA Secretariat and keep protocol related documents of historical value and ensure their periodical update
•    Ensure the ceremonial items such as Mast flags; desk flags, car pennant and name plates of Member States are properly procured and correctly used in appropriate places
•    Custodian of the Secretariat ceremonial items (Mast flags; desk flags, car pennant, name plates as well as the gifts etc…)
•    Supervise the work of Protocol Assistants reporting to him/her
•    Provide protocol assistance to staff and handle in-house and external enquiries
•    Undertake Airport duties of welcoming/and seeing-off VIPs and other personalities at the airport, VIP lounge arrangements, etc…
•    Maintains working relationship with airline personnel, immigration and custom officers under the guidance of the Manager;
•    Coordinate with events management staff for effective progression of the event, briefing them about the standard events protocol;
•    Oversees the work of the staff under his/her supervision;
•    Oversees the processing of Exit Visas for the departing staff;
•    Perform other related duties as may be assigned

Academic Requirements and Relevant Experience

•    A Bachelor’s Degree in International Relations, Diplomacy, Political Sciences, Public Administration, Humanities or any other related discipline with 5 years of relevant work experience in areas of Protocol Services,
or
•    A Master’s Degree in Social Sciences, with specialization in International Relations and Diplomacy or in related field with 2 years of relevant work experience in Protocol services
•    Supervisory experience is an added advantage

Required Skills

•    Oral and written communication skills
•    Excellent analytical thinking and problem solving skills
•    Planning and organizational skills
•    Ability to successfully manage ambiguity
•    Ability to work across business units / geographies; cultural sensitivity
•    Proficiency in one of the AU official working languages (French, English, Portuguese, Arabic) and  fluency in another AU language(s) is an added advantage;

Leadership Competencies

Core Competencies

Functional Competencies