Duties

Manage and provide efficient, prompt, trouble-free, courteous and quality swimming pool service

• Observes and patrols the swimming pool area and enforces safety regulations.
  The pool attendant performs guest safety and recreational work supervising, and enforcing regulations at a hotel pool as well as providing for the guest comfort.
• Assists swimmers from water when in danger.
• Provide excellent service consistent with the hotel standards operating procedures.
• Knowledgeable of pool facilities such as length and depth of pools how many laps it takes to make complete a mile in meters and feet etc.
• Willing to take ownership of all guest request and complaints, try to resolve issues immediately and follow up to ensure the guest satisfaction.
• Ensuring cleanliness, setting up and safety of the pool area and facilities.
• Identify and report defects throughout the pool area, notify supervisors and concerned department of hazards, injuries, equipment or processes that negatively affects the operations
• Knowledge and principles of resuscitation, First Aid techniques.
• Facilitate and maintain consistent pool safety programs, trainings and documentation to ensure the overall safety of guests in the pool area.
• Properly utilize performance feedback, recognition, training, and adherence to company policies and legal requirement.

• Work closely with other departments that are essential to ensuring a positive guest experience.
• Responsible for maintaining cleanliness of pool deck and facilities
• Knowledge of swimming pool equipment sufficient to be able to perform minor maintenance work on equipment.

Experience and Qualifications

• A minimum of HND or City and guilds certificate is required
• Must have work in a similar role in a hotel.