About Warc

Our Vision & Mission:

At Warc Africa, we envision a future where Africa nourishes the world while its farmers become the stewards of its fertile soils. Our mission is straightforward: uplift farmers from poverty through regenerative farming practices.

We’ve already positively impacted the lives of more than 100,000 people, increasing their income and improving livelihoods. Our rapid growth has created thousands of rural jobs and facilitated the movement of tens of thousands of tons of crops to become food for the country.

But we’re just getting started. Our vision extends beyond Ghana, to West Africa, and sub-saharan Africa, where we aim to empower one million farmers, helping them generate hundreds of millions of dollars while becoming climate heroes in the process. We’ve already laid the foundation and are now looking for passionate individuals to join us on this transformative journey.

Our Roots & Reach:

Born from hands-on experience, Warc Africa has grown into a diverse team of 250 full time from 16 countries. In Ghana’s Upper West Region, we serve over 22,000 farmers, have a footprint in Sierra Leone and our eyes across the continent. Our 100 female-run Trading Hubs put us closer to the farmer than anyone else – allowing us to solve problems of productive inputs, knowledge and markets. We’re now ready to transform how we serve farmers across the continent.

About the Job

As our Operations Manager, you’ll be central to Warc’s success. This year alone we’re expecting to work with 40,000 farmers across 5 districts in the Upper West Region –and it’s only going to keep going up each year. You will be responsible for overseeing all aspects of operations across multiple Mega Hubs, Supporting Hubs, and Trade Hubs. This role ensures that all sites are fully operational, productive, and aligned with company goals. You will lead production planning, safety protocols, and cost-saving strategies. In addition to managing internal operations, this role also collaborates closely with other departments to plan and optimize external logistics, ensuring that all facilities function efficiently.

Responsibilities & Deliverables:

Production Planning and Execution:

• Oversee the daily, weekly, and monthly production planning for all Mega Hubs.
• Collaborate with Mega Hub Site Supervisors to ensure production goals are met, and troubleshoot any issues that arise during execution.
• Optimize production workflows to maximize efficiency while minimizing costs, ensuring a lean operational model.
• Analyze complex data and make strategic decisions to implement cost saving strategies throughout the operations, ensuring that production and logistics are handled in the most economical manner without sacrificing quality or safety.
• Work closely with other managers to assist with the planning of external logistics, ensuring smooth transport of commodities between Supporting Hubs, Mega Hubs, and Trade Hubs.

Operational Oversight:

• Track production metrics and performance to ensure alignment with the Mega Hub’s operational targets.
• Ensure that all Mega Hubs, Supporting Hubs, and Trade Hubs are fully operational, with teams completing their daily schedules efficiently and in accordance with company standards.
• Monitor and manage the overall production schedules at each Mega Hub, ensuring they align with the company’s strategic goals and production targets.
• Develop and refine standard operating procedures (SOPs) for site operations to ensure consistency, efficiency, and safety across all hubs.
• Provide mentorship and support to the operations team, fostering a culture of continuous improvement and collaboration.

Safety and Compliance:

• Ensure that all Hubs adhere to health and safety protocols, complying with industry regulations and company policies.
  Schedule regular safety audits across Mega and Supporting Hubs to identify potential risks and areas for improvement with the Technical Department.
• Lead efforts to continuously improve safety standards, providing training and resources as needed to site supervisors and staff.

Inventory Management:

• Oversee the management and accuracy of all commodity inventories across all Mega and Supporting Hubs, ensuring accurate stock levels and preventing loss or wastage.
• Collaborate with site supervisors to maintain detailed records of stored commodities, silo usage, and warehouse capacity.
• Ensure that all hubs use the company inventory management systems effectively to track commodities, reducing discrepancies and losses.

Process Improvement and Reporting:

• Continuously evaluate the efficiency of operations across all hubs, identifying opportunities to improve processes, enhance productivity, and streamline workflows.
• Communicate operational performance, challenges, and improvements to senior management, providing data-driven reports on key metrics.
• Develop and implement operational improvement initiatives that support company growth, profitability, and long-term sustainability.
• Collaborate with Finance and HR teams to ensure alignment on budgets, hiring needs, and resource allocation for all Mega and Supporting Hubs.

Equipment and Facility Maintenance:

• Ensure all hubs are properly maintained, including the upkeep of silos, warehouses, and operational equipment.
• Coordinate with the maintenance team to allow their preventive maintenance schedules and handle emergency repairs, miniizing downtime.

Basic Qualification

• Bachelor’s Degree in Operations, Logistics, Supply Chain Management, Business Management, or a related field.
• 7-10 years of experience in operations management, with at least 5 years in a supervisory or managerial role, preferably in the grain processing or agricultural sector.
• Proven track record of managing multiple sites or large-scale operations in a fast-paced environment.
• Strong understanding of production planning, inventory management, and logistics coordination.
• Demonstrated ability to develop and implement cost-saving strategies while maintaining high operational standards.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in inventory management systems and other relevant software.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Have a license to operate a motorcycle in Ghana (or willingness to get one)

Additional Skills:

• Knowledge of grain storage best practices and silo/warehouse management is an asset.
  Master’s Degree in Operations, Logistics, Supply Chain Management, Business Management, or a related field is prefered.
• Familiarity with health and safety regulations in the agricultural and industrial sectors.
• Experience with continuous improvement methodologies (e.g., Lean, Six Sigma) is a plus. Professional traits that are not unique to this position, but necessary for Warc leaders:
• Results-oriented
• Has relentlessly high standards
• Passionate about improving lives of smallholder farmers in Africa
• Exhibits excellent judgment
• Thinks strategically, but stays on top of tactical execution
• Passion for invention; expects and requires innovation from the team
• Has the ability to inspire passion in others
• Thrives in an ambiguous work environment
• Wants to have fun at work