The Operations Manager will be the lead role in running the day-to-day logistics of the project. The Operations Team ensures effective management, oversight, and implementation of Advancing Partnerships for Improved Learning project in Ghana.

RESPONSIBILITIES include the following. Other duties may be assigned.

CONTRACTING

• Development/ review contractor scope of work and budget
• Submit contract requisitions & related forms and checks to ensure procurement policy compliance.
• Monitor Progress of contract across workflow Steps in coordination with Human Resources
• Review final contracts for accuracy

PURCHASE ORDERS & INVOICING

• Submit and track invoices through the invoice approval workflow.
• Resolve discrepancies on invoices, receipts, and reconciliation.
• Problem-solve around challenges and delays that occur in the approval flow and engage key stakeholders to ensure efficiency in processing.
• Ensure full compliance with Opportunity procurement policy.

ONBOARDING & EXIT PROCEDURES

• Onboard new team members into the team.
• Oversee equipment allocations and/or new purchases, coordinating with IT Manager on specs and set-up, including submitting IT set-up request forms.
• Coordinate staff exit procedures with line manager, including asset handoff and tracking, office equipment, IT coordination, etc.

STAFF OPERATIONAL LOGISTICS

• Oversee vendor research and procurement.
• Maintain an up-to-date vendor log and ensure its accuracy.
• Serve as the main point of contact for Ghanaian office administration, which involves setting up new accounts, managing monthly invoices, and dealing with related administrative issues.

CAPACITY SUPPORT / OTHER ACTIVITIES

• Support recruiting efforts including writing job descriptions, reviewing applications, and interviewing candidates in collaboration with Human Resources.
• Support planning events in collaboration with the Operations Associate.
• Improve global Cloud Filing Scheme (Box.com) with ongoing maintenance.
• Support to Operations Director for Travel Policy compliance and oversight.

SUPERVISORY RESPONSIBILITY     

• Operations Associate.

QUALIFICATIONS

• At least 3 years working in Operations or an administrative role in a fast-paced environment.
• At least 1  year of management experience is required.
• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Excellent attention to detail.
• Strong evidence of strong problem-solving skills.
• Ability to work autonomously in a fast-paced, results-driven organisational culture.
• Proactive and willing to present new ideas/think outside the box.
• Ability to work on projects simultaneously and prioritise tasks in order of business need.
• Self-motivated and reliable, taking full accountability for work and follow-through.
• High level of digital literacy and willingness to learn new digital data collection tools.
• Strong relationship-building skills, comfortable working with multiple stakeholders, including senior management.
• A deep, abiding passion for the mission of Opportunity International and its commitment to economic, spiritual, and social transformation.

LANGUAGE SKILLS

• Written and verbal fluency in English, additional 1 or 2 local languages preferred. Must be able to attend & fully participate in meetings conducted in English.

PROJECT BACKGROUND
The activity has been formulated in response to the Government of Ghana’s commitment to the Global Goals for Education. The 5-year activity will enable school proprietors, teachers, communities, financial organizations, professional networks, and the Government of Ghana (GoG) to improve student learning outcomes and financing options for low-cost private schools. The activity is focused on select low-cost private schools in the USAID Global Food Security Strategy (GFSS) Zone of Influence (ZOI) in northern Ghana.

ABOUT OPPORTUNITY
Opportunity International is a global non-profit that has been empowering people to work their way out of poverty for over 50 years. Last year, Opportunity provided 18.7 million families with innovative financial resources, training, and support to grow their small businesses and send their children to school. Opportunity and its partners released $2 billion in capital across 30 countries and helped fund 8,400 schools that reached 2 million children.

Learn more about our company by visiting our website: https://opportunity.org/

ABOUT EDUFINANCE
Opportunity EduFinance is a nimble, fast-moving, and rapidly expanding core function of Opportunity International’s global footprint. EduFinance aims to get more children into better quality schools. It does this by increasing access to capital for affordable private schools and parents, and by boosting the capacity of school leaders and teachers in low- and middle-income countries (LMIC). It does this in over 30 countries and is growing rapidly.

The Education Finance program accelerates investment into affordable education in low-and-middle income countries, to get more children access to better quality schools. In 2022, EduFinance became a WISE Award winner – which recognizes programs addressing global education challenges and serving as “a model of excellence that serves as an inspiration for innovation and creative action for education.”