A reputable financial institution is seeking to hire a young and dynamic individual to fill its Network Engineer role. The ideal candidate will be in charge of the following:

KEY RESPONSIBILITIES:

• Develop procedure manual for managing, maintaining and supporting the Communication Infrastructure. (LAN/WAN/Internet Connectivity, UPS/AVR/Inverter, Telephone/PABX, Fire Suppression and Datacenter Cooling Management)
• Install, configure and manage all local and wide area network devices including but not limited to (Radio/Fibre equipment, Satellite, routers, switches, firewalls, Access points, PABX systems etc)
• Participate in ad-hoc projects assigned by Management from time to time.
• Review business systems to determine and document their bandwidth requirements.
• Provide technical assistance to users who need help using deployed network infrastructure.
• Provide training and training materials for Systems Administrators to enable them support users
• Analyze and review the network infrastructure logs and alerts to identify potential problems and resolve them
• Ensure a backup of all network devices configuration is available on demand on the department network drive
• Monitor SLA with Network and Telecommunication Providers and  provide monthly performance reports
• Ensure availability and reliability of all primary and disaster recovery network infrastructure devices on a daily basis
• Ensure compliance with IT Standards, Policies, and Procedures in all network infrastructure systems
• Assign and update network infrastructure systems’ and user security profiles as required by policy.
• Provide ongoing support of end users through troubleshooting and problem solving of assigned helpdesk tickets.

• Update all Helpdesk Tickets with current status every two days especially tickets with external consultants

• Lead the implementation and testing to ensure that newly setup networks produces the expected results
• Research technological innovations, network design models and industry best practices
• Monitor UPS system reports for preemptive maintenance
• Provide relevant management information reports on a weekly, monthly and quarterly basis
• Research and provide innovative solutions to improve our systems and processes
• Ensure monthly performance reviews are held with supervisor by last working day of the month

REQUIREMENT

• Bachelor Degree in Computer Science or Information Systems
• Four (4) years experience in a similar role
• An understanding of the current ITIL standard or a similar standard
• CCNA and CCNP Certification and  understanding of networking protocols
• Expert understanding of banking applications and banking operations in the micro-finance industry
• Strong technological background, including expert understanding of network architecture and routing protocols
• Experience with information communication technology, including online portals, intranets, collaborative workspaces and/or other internet-based knowledge management tools
• Extensive experience working in a team-oriented and collaborative environment
• Excellent organizational, project management and time management skills
• Highly self-motivated, self-directed, and attentive to detail