Key accountabilities and decision ownership

• Provide Account data to the Sales Manager for developing a sales plan and monitoring its implementation.
• Leadership/membership of virtual account teams to meet targets for profitability and revenues.
• Develop regional contact strategies and regional account development plans (ADP) for each of the allocated accounts.
• Develop a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated accounts to ensure sales prospects are closed.
• Exercise thought leadership at Board level within the allocated accounts, demonstrating an understanding of the business strategies and communications dependencies of the customer; and presenting the compelling value proposition of Telecel Enterprise Sales
• Identify sales training and development needs to manage skills enhancement for self and the virtual account team.
• Ensure integrated channel management, supported by appropriate systems such as CRM; use knowledge management to increase the professionalism of account management.
• Full integration of quality management processes within all sales activities for the allocated accounts, ensuring effective deployment on a day-to-day basis.
• Use relevant metrics and measures to routinely monitor progress against targets and take appropriate action to ensure targets are met or exceeded.
• Provide sales performance data to support management decision-making.
• Ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
• Maintain effective working relationships with internal and external suppliers and with account teams in the Telecel Ghana Head Office.

Core Competencies, Knowledge And Experience

• Bachelor’s Degree
• 5 years’ experience of sales /account management in an enterprise solution (preferably in Telecoms)
• Consultative-based selling skills

Key performance indicators

• Performing through our people
  • Have effective decision-making skills and the ability to work with virtual teams
  • Effective team member, working towards the attainment of team goals
  • Ability and willingness to learn and to apply learning in new situations
  • Ability to apply creativity, collaboration, innovation and take the initiative
• Putting customers first
  • The ability to design and build customer centric structures and processes
  • Delivering results
  • The ability to constantly meet or exceed performance targets and business goals