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23 Jan 2024

Medical Delegate Call Center Specialist at Nestlé

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Job Description

Company: Nestlé Business Services

Position Type: Contract

Minimum Educational qualification: Minimum of First Degree in Nursing, Pharmacy, Nutrition, Biochemistry ,Biological sciences and Marketing

Minimum Relevant work experience: Minimum of 2 years’ experience as Medical Representative, Nutritionist, Dietician, Nurse, Pharmacist, or any Clinical related field.

Position Summary:

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

Nestlé Business Services is currently looking for a Medical Delegate Call Centre Specialist to actively engage HCPs via remote phone calls on the importance of exclusive breastfeeding during the first 6 months of life and the continuation of breastfeeding for as long as possible after the introduction of complementary feeding from 6 months. Also, to provide accurate and factual information regarding the hazards/dangers linked to the use of inappropriate Breastmilk substitutes, i.e., Cow’s / Buffalo’s milk, rice water e.t.c. as necessary.

A day in a Life……

Recommendation to Health Care Professionals (HCP) of Nestlé’s Nutrition Products and services where and when appropriate and when exclusive breastfeeding is not possible.

Develop long-term mutually beneficial professional relationships with Health Care Professionals (HCP)s and relevant medical decision makers in assigned CML for coverage.

Be a recognized remote collaborator and Trusted Nutrition Solution Provider to Health Care Professionals (HCP)s of within the Comprehensive Health Centers, Primary Health Centers and Health Posts assigned.

Optimum coverage and management of HCPs in assigned CML as well as insights gathering and sharing (plus competitive intelligence), through relevant tools/systems like the CRM.

To ensure quality service to HCPs and their institutions through proper collaboration with relevant Territory Medical Delegates.

Creation, implementation and Execution of agreed work plan in line with Cos every Cycle .

What Will Make You Successful?

Experience in detailing nutritional solutions to healthcare professionals.

Experience in working and managing resources optimally to meet the set goals, as well as collaborating with other stakeholders.

Ability to work independently under challenging environment to achieve and exceed goals.

Managing projects/tasks such as organizing activities with medical/paramedical health professionals on topics related to infant nutrition, products, Research and Development, etc.

Effectively communicate nutrition and product concepts to meet the needs of healthcare professional.

Has independently managed top health officials in developing and building long-term relationships.

Computer literacy (MS Word, Excel, PowerPoint)

Superior communication, presentation, negotiation, interpersonal, analytical, and influencing skills.

Planning, organization, and execution – establishing courses of action to ensure work is completed efficiently.

How do I apply?

“Nestlé is an equal opportunity employer, seeking diversity in qualified applicants for employment. All applicants will receive consideration without regard to race, ethnicity, color, gender, age, religion, nationality, disability or perceived disability, medical condition, or any other protected status, as defined by applicable law”.

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. The closing date for application is 5th February 2024.

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 15th Feb, 2024

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