Deloitte is the largest private professional services network in the world. Every day, approximately 457,000 professionals in more than 150 countries demonstrate their commitment to make an impact that matters.

Deloitte West Africa is a cluster of Deloitte offices that has joined together to provide seamless cross-border services to our clients in the region and to pass on the benefits of scale and access to resources that this organisation can generate.

In Ghana, Deloitte is one of the leading professional services organisations, specialising in providing Financial Advisory services, Risk Advisory, Audit, Tax & Regulatory, Business Process Solutions and Consulting. We serve clients in a variety of industries from financial services, to consumer business and industrial products, telecommunications, energy and resources, manufacturing and the public sector.

Our professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity. They are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. We understand that our professionals hold interests outside of the workspace and we aim to encourage work/life balance, supporting them in all aspects of their lives.

We are seeking a highly motivated and skilled individual to join our team as a Manager to join our consulting unit. The successful candidate will play a key role in leading teams, leading projects, assisting clients in developing and implementing effective strategies and improving operational efficiency to win in their markets.

Key Performance Areas

Project Management:

• Lead in managing consulting projects, ensuring adherence to timelines, budgets, and quality standards.
• Coordinate with cross-functional teams and stakeholders to drive project milestones and deliverables.
• Monitor project progress, identify risks, and propose mitigation strategies.
• Develop detailed project plans, including timelines, budgets, and resource allocation.

Strategy Development and Implementation:

• Collaborate with the consulting team to develop tailored strategies to address clients’ business challenges and drive growth.
• Conduct thorough research and analysis to identify industry trends, competitor dynamics, and market opportunities.
• Assist in the development and implementation of strategic initiatives, ensuring alignment with clients’ goals and objectives.

Operational Efficiency Improvement:

• Analyze clients’ business processes and operations to identify areas for improvement and cost optimization.
• Develop and implement operational improvement plans, including process redesign, resource optimization, and performance measurement.
• Support clients in implementing change management initiatives to drive operational efficiency and enhance business performance.

Data Analysis and Insights:

• Collect, analyze, and interpret data from various sources to generate insights and recommendations for clients.
• Utilize analytical tools and techniques to identify patterns, trends, and opportunities for operational improvements.
• Prepare comprehensive reports and presentations to communicate findings and actionable recommendations to clients.

Business Development

• Actively engage with clients to identify new business opportunities and contribute to business development efforts.
• Build and maintain strong relationships with clients, serving as a trusted advisor on strategy and business operations matters.
• Understand clients’ business objectives, challenges, and industry dynamics to provide tailored solutions and recommendations.

Strategic Impact 

• Support the team on delivery of designated engagements / projects.
• Manage the implementation of the agreed deliverables.
• Maintain quality and timeous delivery as per service-level agreement (SLA)

• Minimum of Second-Class Upper degree in business administration, Management, or a related field. Master’s degree preferred.
• PMP certification.
• 6-7 years proven experience in strategy and operations consulting, preferably in a similar role.
• Extensive experience in managing donor funded projects.
• Experience in managing USAID, EU, and World Bank projects.
• Exposure to managing projects in international contexts is an added advantage.
• Exposure to public sector environments.
• Strong analytical and problem-solving skills, with the ability to think critically and strategically.
• Excellent communication and presentation skills, with the ability to effectively convey complex ideas to clients and internal teams.
• Proficient in data analysis and visualization tools, such as Excel.

Leadership Capabilities

• Living our Purpose – Identifies and embraces our purpose and values and puts these into practice in their professional life.
• Influence – Builds relationships and communicates effectively in order to positively influence peers and other stakeholders.
• Performance drive – Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results.
• Strategic direction – Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities.
• Talent development – Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.

Cross Consulting / Core Professional Capabilities

• Delivery Excellence – Ability to produce a high-quality work product and collaborate with others to deliver a superior client experience.
• Knows the Business and Sector – Ability to understand how business functions operate and how sector trends impact a client’s business.
• Analytical Thinking & Problem Solving – Ability to select appropriate methods for collecting and analysing data and develop informed recommendations that shape or support the client’s business strategy.
• Financial Acumen – Ability to incorporate financial information when evaluating strategic options.
• Client Presence – Ability to deliver key messages with clarity, confidence, and poise to instill confidence in clients.
• Logical Structuring – Ability to organize insights and define a logical flow to tell a story when presenting recommendations.
• Global Mind-set – Ability to apply a global and diverse perspective to problem solving.
• Technology Fluency – Ability to apply technical knowledge to address client business challenges.
• Solutioning – Ability to operate in an ambiguous environment and work independently.
• Leadership – Ability to lead teams or experience in having to lead teams on projects.