Position Summary

The loan recovery unit is responsible for managing bad debt accounts, including delinquent, non-performing, restructuring and write-off loans. This unit is under the direct supervision of the Head of Credit.

DUTIES AND RESPONSIBILITIES

(1) Credit Risk Management

• Regularly monitor and evaluate the trends of delinquency and/or NPL trends and keep management updated on any deterioration that leads to a significant loss.
• Regularly follow up the process of managing clients in arrears and problem resolving of all branches and provide them with appropriate supportive ideas.

 (2) Credit Performance Management

• Take part in staff capacity development of all credit personnel concerning delinquency loan management and solving defaults.
• Ensure that the appropriate actions are taken towards the objectives to fully recover the overdue amounts.
• Travel to branches to investigate the efficiency of delinquency and/or bad debt accounts management for further support or recommend any possible management solution.
• Constantly improve skills and knowledge to cope with the company’s expansion.

(3) Reporting and Others

• Prepare regular reports on the status of collections and call the responsible overdue loan clients to related line supervisors monthly, quarterly, and yearly.
• Be willing and ready to contribute and assist where needed
• Perform other tasks as required by Head of Credit Dept.

REQUIRED EXPERIENCE AND QUALIFICATIONS

Education

• At least Bachelor’s degree in accounting, finance, banking, or business administration
• Being able to communicate well in formal English (writing, speaking, and listening)

Practical Experiences and Skills

• Required 4 – 6 Years in Similar Experience.
• Have good interpersonal and communication skills, result-oriented negotiation skills with all levels in various situations and strong problem-solving skills.
• Computer Literacy- MS Word, MS Outlook and MS Excel.
• Be Honest, Flexible, hardworking, able to work under pressure and willing to travel.
• Be well-organized and a good starter

Emotional and Physical Demands

• Good emotional quotient
• Be self-motivated
• Good willpower
• Be healthy and strong
• Be well-dressed or well-groomed

Salary & Benefits

Salary

• As per the industry standard and no bar for the right candidate

Benefits

• Health Insurance, Bonus & Incentives