20 Jan 2023

Information Technology Field Technician at GDS Africa

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Job Description


To provide high level customer service while assisting with account management, incident troubleshooting, network support and hardware/software configuration. This will be first level support role.

Education

Bachelor’s degree in computer science or related field.

Experience

2+ years of hands on experience in IT support.

Knowledge, Skills, and Abilities

  • Microsoft 365 Certified: Modern Desktop Administrator Associate (Desired)
  • Conversant with Windows/Office suite.
  • Troubleshooting hardware and software issues.
  • Repairing or replacing damaged hardware.
  • Upgrading the entire system to enable compatible software on all computers.
  • Installing and upgrading anti-virus software to ensure security at the user level.
  • Providing support to users and being the first point of contact for error reporting.
  • Conducting backup/restore operations.
  • Establishing good relationships with all departments and colleagues.
  • Excellent written and verbal communication skills.
  • Good interpersonal skills.
  • Candidate must be able to work inside and/or outside of Accra
  • Candidate should have a valid driver’s license




Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 8th Feb, 2023




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