Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS has been operating in Ghana for 60 years, supporting the relief and development operations in the country. CRS Ghana has proudly maintained a strong reputation and relationship with partners and the communities we serve implementing a multi-sectoral program portfolio. CRS Ghana manages a portfolio of Health, Water, Sanitation and Hygiene, Agriculture, and Youth Livelihoods programming. The HoP will provide strategic and visionary leadership to a team of highly technical professionals to manage these programs and develop new opportunities.

Job Summary:

As a member of the Country Program (CP) Senior Management Team, you will provide strategic direction, leadership, and management of the CP’s programming to ensure the establishment and successful implementation of high-quality programs serving the poor and vulnerable. Your leadership, management and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming. As part of the Senior Management Team, you will proactively manage security and mitigate security risks.

Roles and Key Responsibilities:

• In collaboration with the Country Representative (CR) provide strategic direction for the design of the CP strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.
• Lead high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context, and technical requirements of projects. Coordinate planning of activities across various projects from different sectors to ensure integration of program interventions and efficiency in implementation.
• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance assessment for direct reports. Contribute to developing staffing plans for projects and to the recruitment process of senior project staff.
• Create and maintain proper conditions for learning. Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies. Promote accountability, learning and knowledge management overseeing implementation of the MEAL policy, as well as cross-sectoral and cross-department learning.
• Coordinate with CP operations leads to ensure appropriate project budgeting and efficient use and stewardship of project material sources.
• In coordination with resource mobilization staff oversee the business development cycle to ensure quality proposals per agency and donor standards.
• Oversee the identification, assessment and strengthening of appropriate partnerships and the appropriate application of partnership concepts, tools, and approaches.
• Ensure technical assistance and capacity strengthening for project teams and partners in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums, and deliver trainings.
• Represent CRS in meetings with Church and Caritas officials, NGOs, Government Ministries, donor representatives, diplomatic missions, and other external engagements.
• Support and guide sector influence and country program local leadership agenda.

Basic Qualifications

• Master’s Degree in International Development, International Relations, or relevant field.
• Minimum of five years of relevant field-based program management, at least three years of middle/senior management experience.
• Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation.
• Experience in partner capacity strengthening, staff development, training, and mentoring, as well as in team building and strategic planning initiatives. Experience working with Church partners a plus
• Experience in community development, community mobilization, or similar grassroots, self-help initiatives.
• Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including USAID.
• Experience with successful business development activities capturing public and/or private donor funding.

Required Languages – English fluency

Travel – Must be willing and able to travel up to 30%

Knowledge, Skills and Abilities

• Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
• Team leadership abilities
• Presentation and facilitation skills
• Proactive, resourceful, solutions oriented and results-oriented

Preferred Qualifications

• Excellent English writing skills.
• Staff management experience and abilities that are conducive to a learning environment.
• Experience and abilities in capacity strengthening – developing curricula and facilitating trainings.
• Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks.

Supervisory Responsibilities: Program/Project Managers, Technical Leads, and MEAL Coordinator

Key Working Relationships

Internal: CR, Head of Operations and Operations teams, Business Development Specialist, Partnership and Capacity Strengthening Manager, Regional Office, and HQ Advisors and Specialists

External: Church and Caritas partners, Ghana Health Services, Ministry of Sanitation and Water Resources, Ghana Education Services and other implementing international and local partners, government, donors, and community members

 Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

· Integrity

· Continuous Improvement & Innovation

· Builds Relationships

· Develops Talent

· Strategic Mindset

· Accountability & Stewardship

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.