As an indigenous Ghanaian hospitality centre of excellence, Airport View Hotel has over two decades of experience in hospitality service delivery and has also contributed significantly to the development of tourism and business in Ghana. We are growing rapidly and looking for high performers at every level to grow with us: Front Office Manager

Job Responsibilities

• Supervising the front desk staff
• Ensuring guest satisfaction and handling guest complaints
• Managing hotel reservations and room assignments
• Coordinating guest services such as transportation and housekeeping
• Preparing reports on occupancy, revenue and expenses
• Training and evaluating front desk staff performance

Qualification Required & Experience

• Bachelor’s degree in business administration, hospitality or related courses
• Minimum of 7 or more years of experience in a similar position
• Good communication and organizational skills
• General Administration
• Experience in 4/5 star hotel
• PMS knowledge – EZEE/OPERA
• Ability to multitask

Location: Accra