Cool Guy AC Services is a fast-growing air-conditioning sales and service company looking for a proactive and organized professional to support our daily office operations.

Job Summary

We are looking for a responsible FEMALE HR & Admin Officer who will manage human resources, customer service coordination, bookkeeping support, and marketing administration.

This is a key role for someone who enjoys multitasking and building systems in a growing company.

Key Responsibilities

Human Resource Duties

•Manage recruitment and onboarding
•Maintain employee records and contracts
•Monitor attendance, leave, and staff discipline
•Assist with staff training and performance tracking
•Administrative Duties
•Manage office supplies and documentation
•Prepare official letters and internal memos
•Coordinate meetings and schedules

Customer Service Coordination

•Handle customer calls, WhatsApp and enquiries
•Record service requests and complaints
•Maintain customer database

Bookkeeping Support

•Record daily income and expenses
•File invoices and receipts
•Assist with payroll preparation

Marketing Administration

•Manage social media postings
•Assist in running promotions and adverts
•Track leads and customer enquiries

Qualification Required & Experience

Requirements

•Diploma or Degree in HR, Business Admin, Marketing or related field
•Strong computer skills (Excel, Word, social media)
•Good communication and organizational skills
•Ability to multitask and work independently
•Experience is an advantage

Salary: Based on Experience

Location: Accra