We are looking for a talented Engine Workshop Technician to join our team specializing in Service for our In Shop Department in Accra, Ghana.

In this role, you will make an impact in the following ways :

• Efficient Repairs and Rebuilds: By completing repairs and rebuilds on engine products, you’ll ensure that equipment is back in operation quickly, minimizing downtime.
• Adherence to Procedures: Applying documented procedures and policies will help maintain consistency and quality in repairs and maintenance tasks.
• Preparation and Organization: Preparing required parts and tools in advance will streamline the repair process, making it more efficient.
• Thorough Inspections: Disassembling, inspecting, and cleaning engines and components will help identify issues early and ensure high-quality repairs.
• Accurate Documentation: Assisting with documentation such as work completed forms, time sheets, and warranty claims will ensure accurate records and support business operations.
• Continuous Learning: Completing training in line with skill and business requirements will keep you updated with the latest techniques and standards.
• Workplace Maintenance: Maintaining cleanliness and proper operation of the work area and tools will create a safe and efficient working environment.
• Safety Compliance: Ensuring adherence to Health, Safety & Environmental policies and reporting any issues will contribute to a safe workplace for everyone.

Responsibilities

To be successful in this role you will need the following:

• Strong Diagnostic Skills: Ability to translate customer complaints into effective troubleshooting plans, using mechanical and electronic tools to isolate and resolve issues, and documenting the process accurately.
• Electrical and Mechanical Knowledge: Understanding of Cummins and industry standards, applying electrical theories and mechanical principles safely and efficiently to diagnose and repair products.
• Proficiency with Electronic Service Tools: Identifying and utilizing the appropriate hardware and software tools for service events, interpreting results to determine the next steps for resolution.
• Effective Service Documentation: Creating and verifying accurate records of customer, equipment, and technical information, ensuring all work is documented in the service management system for payment and historical tracking.

Qualifications

Education/ Experience:

• Apprentice Trained Engine Technician (Preferred)
• Vocational diploma from a relevant technical institution
• Minimal level of workshop experience required
• Basic level knowledge of and/or experience with engine products
• Must be a qualified and experienced driver
• Must be willing to operate a Forklift