9 Apr 2024

E-Commerce Officer at Old Mutual

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Job Description

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role is individually accountable for signing up policies and assisting a variety of clients through telephonic and social media channels, in accordance with business, process and compliance rules.

Duties And Responsibilities

  • Conduct social media and telephonic sales with customers.
  • Meet daily production standards and uphold service quality benchmarks.
  • Adhere strictly to business, process, and compliance guidelines.
  • Foster and maintain relationships with internal departments, intermediaries, and sales advisors.
  • Manage and nurture customer relationships via social media and telephone communications.
  • Conduct quality checks on own work and maintain service excellence standards.
  • Collaborate effectively with team members to achieve organizational objectives.
  • Inform clients of requirements, procedures, and provide assistance with inquiries or feedback.
  • Bachelor’s Degree in any discipline from an accredited tertiary institution.
  • Sales Experience
  • Exceptional written and oral communication abilities.
  • Strong relationship management skills.
  • Outstanding interpersonal skills.
  • Highly organized, with the ability to multitask and prioritize effectively.
  • Results-oriented mindset.

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 11th April, 2024

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