Position Title: Digital Content Officer

Unit: Communication

Department: Research, Programs and Advocacy

Full-Time: One Year

Specific Duties to Be Performed:

• Design digital media campaigns aligned with Organizational goals
• Coordinate the creation of digital content (e.g., social media posts, website, blogs, press releases, and podcasts)
• Manage end-to-end digital projects
• Maintain a strong online Organizational voice through social media
• Suggest and implement direct marketing methods to increase the Organization’s presence
• Monitor Return on Investment (ROI) and Key Performance Indicators (KPIs)
• Work with staff to accurately identify and share notable events and accomplishments
• Assist with monitoring overall media coverage of the Center to ensure accurate representation and information
• Assist with media previews ahead of significant projects and events
• Become an advocate for the Center in social media spaces, engaging in dialogue and answering questions as appropriate
• Educate our diverse audience about the mission, vision, projects, and activities
• Produce professional live events on social media
• Generate social media engagement to stretch the marketing budget

Desired Qualification (s):

• Bachelor’s Degree in Communication/Public Relations, Marketing or relevant field
• Additional qualification in web design or animation is a plus.

Previous Experience Desired:

• Two years of experience in a social media position
• Familiarity with media monitoring software such as Meltwater

Special Skills Required:

• Demonstrable experience managing social media platforms such as Twitter, Facebook, LinkedIn, Instagram, and YouTube
• Ability to develop sharp and compelling copy across channels
• Up-to-date on communications and digital industry standards and trends.
• Ability to use social listening, measurement, and insights tools.
• Excellent command of the English language, both oral and written communication
• Analytical skills
• Excellent problem-solving skills and time management
• Able to collect and analyze numerical and written data and verbal information to reach logical conclusions and ability to determine the time, place, and sequence of operations or actions required
• Must be interested in governance and democracy related issues
• Knowledge of statistics data aggregation and metrics
• Must be an independently self-motivated and team player
• Must have the ability to take constructive criticism and maintain a professional attitude.
• The ability to work in a very fast-paced environment and be willing to be on-call and work unusual times of day (early morning, after hours, holidays, weekends) will be required.