3 Mar 2024

Credit Management Analyst at AT Ghana

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Job Description

Job Summary

• The successful candidate will join our team as an Analyst for Credit Management in the Finance Department.
• (S)He will report to the Head of Credit Management and will be responsible for minimizing AT’s exposure to all forms of credit risks and provide relevant information and analysis to management in taking decisions relating to credit management. The job holder will also take responsibility and accountability for bad debt, credit policy creations, amendments, and compliance across the value chain.

Key Responsibilities

• Monitoring of Key Performance Indicators for Credit Management Function such as collections update, bad debt analysis, DSO, receivables position and ensure processing of all customer receipts on the billing system.
• Collaborate with senior management to establish and update credit policies and procedures in line with business objectives and industry best practices.
• Regularly review the aging of accounts receivable and take steps to reduce the number of overdue accounts.
• Provide analysis of the key performance indicators and explanations and key drivers of those indicators.
• Support the business with in-depth analyses that translates data into actionable insight.
• Assist to assess new customers for credit worthiness prior to provision of services.
• Assist with recommending, implementing, and maintaining general process improvements within the department.
• Maintain independence, delivering timely escalation of risks and issues where risk management tolerance of AT is being exceeded.
• Build strong and effective internal stakeholders’ relationships between the Credit Management team and the B2B Sales teams – educating them on the need for risk management in the context of the AT Business and achieving the right balance between making a sale and collecting the cash.
• Work closely with the Customer Service teams to ensure that improvement made are optimum for AT.
• Work actively with Billing and Revenue Assurance and other partners to close discrepancies with Receivables.
• Document Standard Operating Procedures (SOP) procedure to guide collection, sales, provisioning, and billing activities.
• Ensure compliance with AT Internal Control practices in all aspects of the job.

Qualification Required & Experience

• University degree in any field but with emphasis on Statistics, Finance, Economics, Mathematics, or a Business-related field, etc.
• Minimum of Two (2) -Three (3) years in analytical and business performance management role.
• Experience in working in a high paced environment /previous experience in Telecom industry is a plus.
• Capacity to learn quickly and adapt to changing priorities and the dynamic industry we operate in.


• Excellent Numeracy and Analytical skills
• Ability to utilize Big Data for analytics.
• Detailed and meticulous
• Proactive
• Target Oriented
• Integrity and Transparency
• Sound negotiation skills
• Writing and Verbal Communication skills
• Microsoft Office
• Knowledge of AR principles

Location: Accra

Method of Application

Interested and qualified applicants should send their Applications & Curriculum Vitae to: [email protected]

Kindly indicate the role you are applying for in the email subject.

Closing Date: 04 March, 2024

Ready to be part of our dynamic and innovative team? At AT, we enhance the value of our employees by providing long-term growth and opportunities in an ever-evolving work environment. Our values are at the core of what we do and represents who we are, Simplicity, Transparency and Relevance. Initiate your journey to be part of our world-class team and experience a rewarding career.

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