Purpose of the Role

• This position is overall responsible for execution of all customer contracts for utilization of TOT services.

Key Responsibilities

• To enter into commercially viable contract with the customers.
• Keep track of contract execution.
• Invoicing and collecting payments from the customers.
• Resolution of differences, Customer complaints.
• Reconciliation contracts executed.
• To act as a single point contact for all customer queries / complaints.
• Liaison with TOT Operations team for execution of contract based on customer needs.
• Marketing of TOT services to acquire new customers.

Qualification Required & Experience

Key Competencies/ Skills Required

• MBA marketing
• Related Industry Experience (5 + years)

Functional

• Maintaining Customer accounts.
• Knowledge of Contract drafting, financial communications.
• Managerial skills.
• Good computer skills.

Behavioural

• Self-starter.
• Excellent inter-personal skills.
• Diplomacy

Location: Tema