25 Nov 2022

Client Service Officer at Lashibi Funeral Homes & Crematorium

Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.
We have the largest Job seeker visits by alexa rankings. Post a Job

Get a professional CV today and stay ahead in the job market. Request CV Service

Job Description

We currently have the following vacant positions on our team: Client Service Officer

Job Summary

• Main interface between our client families and the funeral home, they play a pivotal role in delivering the service promise

Key Responsibilities include

• First point of call for all telephone enquiries
• Meets with families of the deceased to discuss funeral arrangements and requests
• Accompanies family members to identify deceased on arrival at the funeral home or for pre-burial visits
• Explains pricing and product information to family and/or friends
• Schedule activities or facility use – viewing room, chapel, cemetery, crematorium and reception grounds
• Sell funeral services, products or merchandise available to clients
• Resolve customer complaints, adherence to payment plans, or other-service matters

Qualification Required & Experience

• Minimum of a Diploma or Degree with at least 2 years Customer Service or Sale experience
• Demonstrates strong organisational skills and pays close attention to detail
• Exhibits patience, empathy and compassion

Location: Lashibi

Method of Application

Kindly send applications to: [email protected]

Closing Date: 02 December, 2022

Employers are looking for you. Upload your Résumé. Start Now!!


Job Fraud Alert.

Do not pay money to any Employer for interview or recruitment. Call +233(0)20 181 0730 to Report

Apply for this Job