Job Summary:

To receive, record, and reconcile payments for hospital services, ensuring accuracy, transparency, and compliance with hospital financial policies.

KEY DUTIES / RESPONSIBILITIES

1. Payment Handling.

a. Receive cash, cheque, mobile money, or card payments from patients and clients for hospital services.

b. Issue official receipts for all transactions.

c. Verify payment amounts against patient bills before further processing.

2. Cash Management

a. Maintain an accurate daily cash chart.

b. Reconcile cash and receipts at the end of each shift.

C. Prepare and submit daily cash summary to the DoF/ Deputy

3. Billing Support

a. Handle any billing discrepancies promptly and professionally.

4. Record Keeping

a. Maintain accurate and complete payment records in the Hospital Management Information System (HMIS).

b. Ensure all supporting documents for payments are properly filed.

5. Customer Service

a. Attend to patient payment queries professionally.

b. Direct patients to relevant departments when necessary.

6. Compliance

a. Adhere strictly to hospital financial policies and internal controls.

b. Report any suspected fraud or irregularities immediately to DoF.

c. Cashiers may be cross trained to handle other duties as may be necessary.