Job Description

• Verifying customers’ identities and ensuring the paperwork is properly completed and they have sufficient funds in their accounts to cover their transactions.
• Answering customers’ questions about their accounts
• Ensuring cash and cheques are genuine, that deposit amounts and the paperwork agree, and that transactions are accurately entered into the computer system.
• Counting the cash in your drawer before and after your work shift to ensure it balances.
• Providing special services, such as printing out account balances and histories, ordering cards and cheques, closing accounts, issuing cashier’s cheques and foreign currency, cashing savings bonds, and processing payments for bills.
• Recommending special products and referring interested customers to specialized company employees.
• Recording all customer transactions electronically.

Qualification Required & Experience

• Excellent customer service, communication
• Strong math skills and attention to detail.
• Patience and the ability to remain calm and professional.
• HND or degree

Location: Accra