Job Description

• Handle cash, credit, or cheque transactions with customers
• Scan goods and collect payments
• Ensure pricing is correct
• Issue change, receipts, refunds, or tickets
• Redeem stamps and coupons
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
• Resolve customer complaints, guide them, and provide relevant information
• Bag items carefully
• Greet customers when entering or leaving establishment
• Keep reports of transactions
• Process returns and check to see if items are damaged
• Answer customers’ questions and get a manager if answer doesn’t solve the issue
Provide excellent customer service to ensure satisfaction

Qualification Required & Experience

• Telephone Etiquette
• Strong Customer Service Skills
• Dependability
• Efficiency
• Flexibility
• Friendliness
• Basic (PC) Computer Knowledge
• Attention to Detail
• Positive Attitude
• HND or diploma
• 2 years professional experience

Location: Kotobabi, Accra

How To Apply For The Job

All C.V.s should be sent via:

[email protected] indicating the position as the subject of the e-mail.

Closing Date: 06 November, 2021