A reputable Fresh Fruits and Vegetable Retail Company is looking for A Branch Manager to manage its Community 11 and Community 25 shops.

Below is the Job description for the role;

·         Contribute to the growth and profitability of the company through efficient marketing and sales

·         Create a business plan for the Branch, review and update periodically with development, discuss implementation plans and protocols with Management for approval

·         Responsible for day-to-day management of Branch to ensure smooth operations, compliance with Standard Operational Procedures, revenue and profit maximization, adherence to performance indicators, and customer satisfaction

·         Manage all sections including Butchery, Juice and Salad Bar and Wholesale, if service is available, at Branch

·         Protect company assets, attend to all maintenance schedules and ensure equipment are in good working condition

·         Organize monthly comprehensive stock and inventory take in coordination with Procurement/Inventory Manager

·         Ensure best practice in-store layout and visual merchandising standards at Branch to enhance performance

·         Ensure labeling and selling price tagging of produce and products are accurately updated and displayed

·         Submit documentation, requisition, or reports to Procurement/Inventory Manager on stock availability, general stock request, specific customer requirements – paying attention to items and quantities – by 15.00hrs daily to enable complementary provision for next day delivery

·         Responsible for receiving and cross-checking quantities, quality, and processing returns if required

·         Authorize and process inventory movement operations including stock transfers, wastage capturing, and processing at Branch

·         Establish produce loss prevention strategies to ensure waste is reduced to the barest minimum

·         Establish monthly staff rosters/schedules that ensure equitable implementation of Branch activities

·         Enforce adherence to proper Branch opening and closing procedures

·         Champion and enforce retail operating standards and policies by mobilizing all staff members to deliver services and provide information that guarantees the excellent customer experience

·         Enforce the highest standard of hygiene and cleanliness at the Branch

·         Ensure operational staff meet customer satisfaction requirements

·         Monitor, review, and report on all marketing activities that ensure the provision of goods and services to satisfy customers’ needs

·         Respond to customer complaints in a way that is satisfactory to the customer

·         Submit monthly Branch documentation or reports to Management

·         Undertake any other duties periodically assigned by Management