To direct and manage the Branch resources, including employee development, in line with the Banks short- and long-term plan, policies and values with a view to generate the highest return on capital employed, promoting customer loyalty by providing a superior customer experience (service) and identifying and promoting new business to ensure growth (sales) without incurring unmanageable risks

Hello Future Branch Manager

Welcome to First National Bank Ghana, the home of the #Changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team in Retail Banking, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Achieve net profit growth for business
• Achieve sustainable Balanced Scorecard Outputs and Standards for the Business
• Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
• Build and maintain strategic relationships with internal and external parties to support the sales strategy
• Develop and implement a comprehensive sales and service plan to deliver on customer needs/expectations and targets
• Monitor changes in legislation, regulations, initiatives and relevant industry practices
• Ensure drafting and implementation of appropriate interventions
• Ensure compliance with audit requirements
• Track, control and influence sales activities with the specific aim to increase sales efficiencies
• Develop materials and documentation

  You will be an ideal candidate if you:

  • Have Banking Degree or related qualification
  • Have 5 to 6 years related experience

  You will have access to:

  • Opportunities to network and collaborate
  • A challenging working environment
  • Opportunities to innovate

  We can be a match if you are:

  • Adaptable and curious
  • Thrive in a collaborative working environment

  Apply now if you are interested in taking the next step. We look forward to engaging with you.