Analyst, Revenue Assurance & Fraud Operations Support at MTN Ghana
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- Company: MTN Ghana
- Location: Ghana
- State: Jobs in Accra
- Job type: Full-Time
- Job category: Accounting Jobs in Ghana
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Job Description
Job Summary
• Responsible for proactively monitoring and implementing controls and related activities as assigned.
Context:
• Dynamic and highly competitive telecommunication & ICT industry
• Multi regulated environment
• Environmental, social and governance prioritized
• Regionalization structure implication
• Localization a key objective for business and government
• Multinational environment – Finance Group best practices
• Performance driven environment
• Diverse cultural environment
• Partnerships
Key Tasks
Task Complexity:
• Responsible for the review of inherent potential risks within the xtra time/byte/Money space and Roaming
• Design and implement primary and secondary controls within the xtra time/Byte/money space and roaming to prevent and detect leakage
• Responsible for primary controls monitoring as assigned
• Responsible for Secondary control performance and exception remediation as assigned
• Daily data quality monitoring on Revenue Assurance and Fraud Management (RAFM) platform
• Revenue reporting and usage trend analysis
• Conduct pre and post xtra time/byte/money product and services implementation test
• Review changes to the xtra time/byte/money and Roaming system and user logs
• Perform borrowing and repayment analysis
• Perform a daily analysis on inbound and outbound roaming subscribers for any change in usages and charges
• Perform bad debt aging analysis
• Carry out work related task (s) as assigned by line manager
Qualification Required & Experience
Education:
• First Degree in Accounting / Computer Science / Mathematics
• Chartered Information Systems Auditor (CISA) / Chartered Information Systems Manager (CISM) Certification is a plus.
Experience:
• 3 years relevant experience in a technology-oriented industry preferably telecommunications. Experience in data analytics a plus
Professional/Technical competencies:
• Good Knowledge of the mechanics of telecommunications.
• Knowledge of Telco billing principles and operation.
• Good knowledge of the Revenue Management chain in telecommunications
• High level of IT
• Good understanding of quantitative and analytical principles
• Good knowledge of financial analysis and modelling skills
Skills / physical competencies:
• Manages self and be a team player, good conflict management, takes and manages accountability
• Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently
• Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
• Personal Skills – Trustworthy, integrity and ethical in dealings
• Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively
• Organizational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization
• Global thinker, Analytical thinking and Problem-solving abilities.
• Good communication skills (oral and written)
• Negotiating & Influencing skill
Must live the MTN Values of:
• Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion
General working conditions
• Anywhere/Anytime work/ Ability to manage self/Personal accountability.
Location: Accra
How To Apply For The Job
Qualified Applicants should indicate Ref number: MTN- F&SRAL2002-2024 as the email subject and ensure that CVs are saved in their names. Qualified Applicants should send their Curriculum Vitae by 16th August 2024 to:
Closing Date: 16 August, 2024
• Applicants should have served at least twelve (12) months or more in their current role with Scancom PLC.
• Applicants should also make their managers aware that they are applying for the position.
• Only shortlisted applicants will be contacted.