15 Aug 2024

Analyst, Revenue Assurance & Fraud Operations Support at MTN Ghana

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Job Description


Job Summary

• Responsible for proactively monitoring and implementing controls and related activities as assigned.

Context:

• Dynamic and highly competitive telecommunication & ICT industry
• Multi regulated environment
• Environmental, social and governance prioritized
• Regionalization structure implication
• Localization a key objective for business and government
• Multinational environment – Finance Group best practices
• Performance driven environment
• Diverse cultural environment
• Partnerships

Key Tasks

Task Complexity:

• Responsible for the review of inherent potential risks within the xtra time/byte/Money space and Roaming
• Design and implement primary and secondary controls within the xtra time/Byte/money space and roaming to prevent and detect leakage
• Responsible for primary controls monitoring as assigned
• Responsible for Secondary control performance and exception remediation as assigned
• Daily data quality monitoring on Revenue Assurance and Fraud Management (RAFM) platform
• Revenue reporting and usage trend analysis
• Conduct pre and post xtra time/byte/money product and services implementation test
• Review changes to the xtra time/byte/money and Roaming system and user logs
• Perform borrowing and repayment analysis
• Perform a daily analysis on inbound and outbound roaming subscribers for any change in usages and charges
• Perform bad debt aging analysis
• Carry out work related task (s) as assigned by line manager

Qualification Required & Experience

Education:

• First Degree in Accounting / Computer Science / Mathematics
• Chartered Information Systems Auditor (CISA) / Chartered Information Systems Manager (CISM) Certification is a plus.

Experience:

• 3 years relevant experience in a technology-oriented industry preferably telecommunications. Experience in data analytics a plus

Professional/Technical competencies:

• Good Knowledge of the mechanics of telecommunications.
• Knowledge of Telco billing principles and operation.
• Good knowledge of the Revenue Management chain in telecommunications
• High level of IT
• Good understanding of quantitative and analytical principles
• Good knowledge of financial analysis and modelling skills

Skills / physical competencies:

• Manages self and be a team player, good conflict management, takes and manages accountability
• Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently
• Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
• Personal Skills – Trustworthy, integrity and ethical in dealings
• Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively
• Organizational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization
• Global thinker, Analytical thinking and Problem-solving abilities.
• Good communication skills (oral and written)
• Negotiating & Influencing skill

Must live the MTN Values of:

• Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion

General working conditions

• Anywhere/Anytime work/ Ability to manage self/Personal accountability.

Location: Accra

How To Apply For The Job

Qualified Applicants should indicate Ref number: MTN- F&SRAL2002-2024 as the email subject and ensure that CVs are saved in their names. Qualified Applicants should send their Curriculum Vitae by 16th August 2024 to:

[email protected]

Closing Date: 16 August, 2024

• Applicants should have served at least twelve (12) months or more in their current role with Scancom PLC.
• Applicants should also make their managers aware that they are applying for the position.
• Only shortlisted applicants will be contacted.



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