The Accounts Officer – Credit Controller is responsible for ensuring that all Accounts/Clients are billed in accordance with C & J Medicare Hospital Billing policies, dealing with internal queries about clients bills and assisting in the setting up of the credit control

PRINCIPAL ACCOUNTABILITIES / RESPONSIBILITIES:

·         Responsible for all Accounts Receivables of the hospital and must ensure all outstanding unpaid bills/ debt from Credit Companies, Insurance and Self Paying Patients are collected timely.

·         Work with the collection team to ensure set receivable targets are achieved

·         Design and implement key processes and procedures for billing all Out and Inpatient billings

·         Deal effectively and resolve incoming queries on billings from Patients, Corporate clients and Consultants

·         To ensure all bills requiring clarifications by clients are attended to promptly

·         Work with the IT department to design and automate procedures for checking and reviewing Out and In-Patient billings of the Company

·         Responsible for reporting on Funds received, outstanding in collections and uncollectible on Daily, Weekly and Monthly basis to share with Management

·         Ensure proper filing of all relevant documents both in soft and hard for easy retrieval and audit reference purposes

·         Collaborate with other team members of the Finance Department to facilitate the delivery of efficient and effective services to all customers

·         Participate in any relevant staff development activities deemed necessary by the Financial Controller.

MANAGERIAL ROLES

·         Investigation of any mistakes, omissions and / or denials for Management’s action

·         Report directly to the Financial Controller on issues with billing

·         Ensuring satisfactory credit references are obtained

·         Perform any other duties assigned from time to time

QUALIFICATION

Technical Skills

·         Excellent knowledge and good understanding of the Health Care System and medical billing terminology

·         Possess critical thinking, analytical, teaching/coaching and research skills

·         Excellent attention to detail/accuracy levels

·         Must be well organized and detail oriented

·         Ability to work with minimum supervision and with well-developed team management skills

·         Demonstrated proficiency with MS Word, PowerPoint and Excel

Generic Competencies

·         Accountability and proven evidence of working on own initiative

·         Results driven level

·         Possess analytical and critical thinking

Education

A Bachelor’s degree in Business Administration

Required Experience

A minimum of five years’ experience combined with a minimum of two years clinical experience or any other equivalent combination of relevant education and /or experience