12 Feb 2018

VisionFund Ghana Job Vacancy : Client Service Managers

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Purpose of Position

• To provide leadership and manage a branch team to deliver social and business objectives

Main Responsibilities

• Developing and implementing customer acquisition plans
• Evaluating employee performance and providing feedback and coaching as needed
• Organising and executing training programs for branch personnel
• Recognizing employee achievements and encouraging excellence in the work environment
• Increasing brand awareness for the institution within the community
• Interacting with customers on a regular basis to ensure safisfaction and gain useful feedback
• Assessing market conditions and identifying opportunities
• Drafting forecasts and business plans
• Managing budgets, allocating branch funds and defining financial objective
• Adhering to high ethical and professional standards
• Ensuring strict adherence to relevant policies, processes and procedures in branch operations
• Providing key reports on branch operations to Senior Management

Qualification Required & Experience

• 3 years management experience, ability to meet set goals, proven record of achieving targets, experience growing branch revenues, results driven attitude
• Leadership skills, strong customer service skills, written and oral communication skills, Human Resource Management skills, outstanding organisation skills, attention to detail
• Basic computer skills, advanced skills with Microsoft Office
• Bachelor’s Degree in Business Administration or a related field or the equivalent work experience

Location: Nationwide Recruitment

How to Apply

Qualified individuals should send their applications with title of: "Job Position Applied For Above" CVs and relevant docs to: [email protected] Or Mail to: The Recruiter VisionFund Ghana Money Lending Limited PMB CT 78 Cantonments - Accra Closing Date: 19 February, 2018

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