4 Feb 2016

SCB Job Vacancy : Client Service Executives – Back Office (Achimota)

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Client Service Executive, Back office, Achimota Branch

Key Roles and Responsibilities

* Backing up Data and storage offsite
* Rendering first line support and reporting systems faults to Service Line
* Manage system faults reported to Service Line
* Supervise visitors register and keep security of Server room
* Invoke Monitor.nlm and lock Server Console
* Keep branch systems inventory updated regularly and monitor movement
* Prompt LAN Administrators for regular security report print
* Print journal for tickbacks (both teller and back office)
* Print branch reports
* Adhering to KCS-B controls
* Branch investigations – internal investigations
* Any other jobs which may be assigned to you from time to time, so long as it is not an
Operational risk

* Ensure Compliance with
Guidelines and process on know your customer for account opening and Guidelines and Procedures on cross-Border Account opening Referral, both Issued by Group Business and Operations Risk.

Controls and procedures on Know Your Customer and customer due Diligence introduced to address money laundering prevention and Compliance risk
Guidelines for the submission of suspicious Transaction Report -issued by Head Legal & Compliance/ Country Money Laundering Prevention officer

Qualifications and Skills

* Minimum entry requirement 1st Degree
* Strong IT drive
* Strong customer service orientation
* Strong interpersonal and communication skills
* Energy and drive
* Excellent understanding and knowledge of branch systems
* Eye for detail
* Ability to provide accurate information and recommend appropriate solutions
* Excellent interpersonal skills, ability to establish rapport with colleagues



How to Apply

Submit your CV and Application online : Click Here




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