10 Mar 2018

Reputable Company Job Vacancy : Head of Service Operations

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A leading Generator Distribution company based in Accra, Ghana with branches in other regions, is looking to employ a dynamic and proactive individual with strong leadership skills and technical knowledge and experience in the generator system services and maintenance business as: Head of Service Operations

Job Summary

The successful candidate would have prime responsibility for technical leadership while supporting sales and customer engineering and operation facilities. He/She will:

• Lead the technical team managing all strategic operations, processes and resourcing to achieve and maintain operational
• Design, implement and facilitate the roll out of an annual technical plan with quarterly updates and revision to the business plan
• Manage and provide technical expertise and assistance to the field technicians assigned to the various branch offices
• Work closely with the finance team and the COO to develop the Technical CAPEX and OPEX budgets for area of responsibility and monitor operations to ensure that all expenditure is within budget
• Manage team effectively to achieve agreed KPI’s ensuring they understand and observe company rules, regulations and safety procedures
• Organise and manage the technical and commercial operations of the company
• Manage control of the service business assets, vehicles, computers, mobile phone tools and instruments
• Evaluate all terms and conditions of tenders and contracts being considered by the service division

Qualification Required & Experience

• A minimum of a Bachelor’s degree in Electrical Engineering or closely related degree with strong commercial ability with 8 to 10 years
• Electrical engineering experience in design and testing in a similar or related field
• Must be dependable and must have a high sense of responsibility, strong problem solving, interpersonal and leadership skills
• Must have written and verbal communication skills

Location: Accra

How to Apply

Suitably qualified candidates interested in the above position should send their application and CVs to: [email protected] Closing Date: 20 March, 2018

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