30 May 2018

Reputable Company Job Vacancy : Data And Systems Manager

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  • Ecosystem: Innovation & Quality
  • Reports To: Innovations and Quality Director
  • Location: Based in Tamale with possible day and overnight to operational district and/or Accra.


  • Manage the administration of Salesforce and other software systems or databases used ttrack performance across Water, Sanitation, and Hygiene (WASH) and Agriculture (AG) programs.


  • The Data and Systems Manager (DSM) reports directly tIQ Director. The Data and Systems Manager will collaborate across each programmatic ecosystem, with relevant teams tachieve performance measurement goals and objectives. The DSM will collaborate with the MIL Manager, Program and/or relevant Directors and Managers tprovide technical systems and performance measurement training trelevant staff.

Reporting Relationships:

  • Reports directly tthe IQ Director
  • Supervises a Data and Systems Officer (DSO) and provides technical guidance tfield coordinators.

(The scope and emphasis of the position responsibilities may change over time: new responsibilities may be added, and existing ones dropped or modified as required.)

  • Manage, train, and monitor the Data & Systems Officer tensure that final data products of the data systems unit are of high standards, and delivered on-time.
  • Manage Salesforce [Customer Relationship Management (CRM) software] for tracking performance across WASH & AG programs in-country.
  • Train different actors in the Business units on the effective use of Salesforce for tracking performance.
  • Generate effective Salesforce reports and dashboards for the business units which drive their activities in the field.
  • Develop electronic surveys for field data collection using taroworks, Surveycto, ODK, etc.
  • A member of the Senior Leadership team of iQ in charge of preparing detailed research work plans which may include objectives, sample size, sampling method, survey tools, and resources (staff, budget, timeline) for the quantitative research required for program monitoring and reporting
  • Analyze data and prepare summary reports including the monthly KPI reports for review of the iQ Director.
  • Oversee data entry and data cleaning.
  • Prepare a weekly schedule for the Data & Systems Officer.
  • Work with Senior Leadership of iQ tbrainstorm, develop, and implement strategies and plans for program improvements.
  • Run High Frequency Checks tensure field data collected is of high quality.
  • Evaluate quarterly and annually the performance of the Data Systems Officer.
  • Update the iQ Director on his/her weekly progress report and schedule of planned weekly activities.
  • Any other activity as assigned.

Required Skills or Experience

  • Graduated from university with bachelor’s degree in science, rural development, statistics, computer science, or other relevant areas.
  • At least five years’ work experience.


  • Salesforce administration.
  • Working with other databases and statistical analysis software (Stata, Access, SQL, etc.).
  • Use of advance level formulas and functions in MS Excel.
  • Developing and testing surveys.
  • Analyzing and interpreting data.
  • Technical report writing in English.


  • Leadership and mentorship.
  • Critical thinking and problem solving.
  • Organized and self-starter.
  • Excellent spoken and written English.
  • Intermediate tadvanced computer abilities with other MS Office (Word, PowerPoint, etc.); E-mail; Internet.

Personal Attributes:

  • Collaborative and thrives in a team environment where ideas build on one another.
  • Excited by and open tnew ideas and new ways of doing things.
  • Able twork under pressure
  • Demonstrated honesty, integrity, and strong work ethic.
  • Works well in a team.
  • Demonstrated ethical behavior in all areas of responsibility.
  • Cooperative and supportive attitude and behavior.
  • Confident, organized, and good communication skills.
  • Proactive with willingness ttake on additional areas of responsibility relevant tthe role.
  • A high level of commitment tiDE’s values and objectives.
  • A highly responsible approach tall tasks.

How to Apply

All suitable applicants should post their Application Letter and CV to email address [email protected]. The deadline for submission of employment documents is on 12th June, 2018.


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