29 May 2018

Reputable Company Job Vacancy : Customer Service Representative/Personnel

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SalaryGH₵1,450.00

Develops and maintains a cultural “Customer Intimacy” relationship
with all customers of Cognate Logistics (internal and external) by
providing prompt, accurate, and professional assistance.

Responsibilities:

Answers customers inquires promptly and professionally
Reviews customer contract requirements, follows documented work
instructions (provided) for necessary information before processing,
and contacts customer if needed
Must be able to communicate with customers professionally and
effectively, under the guidance of the Department Manager.
Processes customers’ orders promptly and accurately by the end of day
Proofs all order entry documents and forwards order information to
appropriate departments
Contacts customers promptly by phone and email on late shipments, back
orders and order updates
Multitask according to daily priorities
Forwards order confirmations and tracking information to customers in
a timely basis
Quotes and pricing requests are handled in a timely manner according
to procedure

Qualifications
Skills/Qualifications:

Diploma or High school Graduate, Associates Degree preferred
Ability to do basic mathematical calculations.
Excellent typing, proofing, grammar, spelling and organizational
skills are critical.
Must be fluent in usage of Microsoft Office programs.



How to Apply

Application and CV should be send to- [email protected]

Note-Be informed that as we receive your CV/RESUME only shortlisted candidate will be contacted to attend the interview.





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