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26 Oct 2020

Operations Manager at Beaumont People

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Job Description

On behalf of our client, Beaumont People are seeking an experienced and confident Operations Manager, to lead a high performing team for a reputable company in Fundraising – North Sydney!

Our client is a leader within the fundraising industry, providing outstanding telephone fundraising for some of the most purposeful campaigns on behalf of charities across Australia and New Zealand. You will be leading a successful fundraising team, who have raised millions of dollars for incredible causes.

Your Responsibilities Will Include

  • Lead 3 x Team Leaders (Contact Centre), Sales and Operations team
  • Coach, develop, mentor and manage the team maintaining their reputation for outstanding service and high quality fundraising
  • Manage multiple campaigns at one time
  • Collaborate with the senior management team to execute contact centre strategies and strategies for the business
  • Head of implementing and organising company processes and procedures
  • Implement training and development programs
  • Conduct regular performance reviews and quarterly appraisals
  • Be part of the recruitment process, onboarding skilled fundraisers
  • Rostering and scheduling

You will have:

  • Proven Contact Centre and Operations Leadership experience
  • Ability to multitask several projects at one time
  • Experience using: Contact Space, Trello, Xero
  • Proficient in Microsoft applications
  • Be a skilled communicator – both verbal and written
  • Be ethical, meaningful and honest

What they will provide:

  • Opportunity to work on behalf of some incredible causes
  • Work within a collaborative and fun working environment
  • Ability to work with an organisation that trusts and empowers their employees
  • Salaries kept within market
  • Flexible work hours
  • Relaxed dress code

Method of Application

If You Have a Passion To Work With An Organisation That Helps Make a Difference In The World And Fit The Above Criteria, APPLY NOW Or You Can Contact Me Here

[email protected]

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