2 Mar 2018

Landtours Ghana Ltd Job Vacancy : Sales Operations Manager

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The Sales Operations Manager is tasked with the successful flow of the whole sales process. Working with the sales team, the S & O Manager will ensure that FIT and Group requests are packaged and successfully put under contract/sold and expedited. S/he will also be responsible for increasing sales through online marketing and promotional efforts directed at Landtours overseas client base.

 

  • Assigning and monitoring the work of the sales team to ensure that they operate in accordance with Landtours operational standards and procedures.
  • Review and sign off on all tour packages before they are presented to clients.
  • Responsible for ensuring that all tours are expedited according to the tour itinerary and the terms and condition of the contract.
  • Responsible for developing a sales strategy to convert un-confirm tour requests into contracts.
  • Responsible for collaborating with Social Media Department to promote outbound and in-country weekend and holiday tour packages and online special tour promotions to North America, Asia, and Europe.
  • Responsible for leading the team for special events programs and supervising the executions of large tour contracts.
  • Responsible for managing and maintaining CRM (Vtiger) data to improve productivity and evaluate and implement Landtours sales strategy.
  • Monitor customer care delivery and ensure that staff exceeds clients expectation.

Qualifications and Experience:

  • Minimum of a Bachelors Degree from a recognized University.
  • Minimum of 7 years work experience preferably in the travel industry.
  • Thorough knowledge of travel industry technology.
  • Experience working in a bi-cultural environment/multinational company.
  • Strong business knowledge.
  • Effective and excellent communication skills (oral, written and presentation).
  • Excellent client relations skills.
  • Computer literate (proficient in the use of MS Office Suite).
  • Ability to travel domestically and internationally on regular basis.

 

Compensation:

  • Salary is negotiable and will also depend on the training and experience of the candidate.


How to Apply

Cover Letters and CVs should be submitted via [email protected]




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