30 Mar 2016

IFFCO Job Vacancy : Admin & Customer Care Executive

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Job Summary:

•   Handles customer calls and inquiries and ensure general administration of the company.
•   Responsible for overall office management to enable staff to conduct their daily business from the perspective of both the operational environment and working atmosphere.
Key Responsibilities:

•   Provide customer support and  handle routine customer queries and follow ups.
•   Perform clerical and secretarial functions and maintain appropriate customer database
•   Execute administrative activities for management staff in line with guidelines and procedures and work instructions
•   Monitors and ensure that all office facilities of the company are well maintained/serviced and administered to assure proper functioning of office
•   Serve as the travel liaison for coordinating official travel in such a way that travel is in line with requirements and needs of the person concerned
•   Coordinate itinerary and schedules of IFFCO senior executives visiting the local office and ensure smooth daily planning
•   Read and analyze in coming correspondences and submissions and reports to determine their significance and plan their distribution.
•   Monitors and reports the stock level of office supplies to optimally meet their requirements
•   Ensure good office layout and conducive working space in the premises
•   Co-ordinate and/or  deliver mail to in- and external destinations
•   Ensure the effective execution of administrative work within the financial policies and procedures
•   Performs other duties/functions as assigned

Qualification Required & Experience

•   Must possess University Degree
•   A minimum of 2 years  relevant customer service  experience

Location: Accra

How to Apply

All applications should application and CVs to: [email protected] Closing Date: 13 April, 2016 Only shortlisted candidates would be contacted.

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