4 Dec 2019

Head of Loan Recovery at SRF Micro Credit Services

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SRF seeks to recruit a suitable candidate to fill the position of head of recovery.

  • To meet agreed performance targets and ensure high level of customer care and recovery
  • Ensures effective and efficient monitoring of repayments.
  • Supervise the activities of the other loan officers
  • To be prepared to visit defaulted customers to prompt payment and serve demand notice
  • Must be able to investigate and locate absconded clients and recover any amount due.
  • Ensure regular inspection of residences, business locations and all collateral used for the loan facility
  • Prepare weekly and monthly reports
  • Submission of Credit bureau reports every month
  • To identify risk and prevent fraudulent application by other team members as well as clients.
  • Monitoring of cheques management tracker
  • In charge of the company’s Direct Debit transactions
  • To perform other relevant duties that may be required.

Qualification & Experience Required

  • A minimum of first Degree in Finance/Banking/Business Administration/Management.
  • Minimum of 2 working experience in a similar role.


  • Excellent interpersonal skills, communication and negotiation skills
  • Strong problem resolution and decision making skills
  • Ability to exercise own initiative and deliver to meet established targets
  • Expertise in Microsoft office tools (MS Word, Excel, Power Point, Access, Outlook)
  • Ability to assist teams and remain committed to achieve goals


How to Apply

Submit your CV to [email protected]


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