17 Mar 2021

Field Service Technician IV at TechnipFMC

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Job Description

Job Purpose

• Produce expertise to technical teams on new and reworked TechnipFMC products (equipment and tools)
• Act as a technical teams and work with customers in proactively understanding their needs and requirements
• Provide technical support and services of company products in safe and timely manner that adhere to quality and reliability requirements that enable our customer’s success
• Provide customers with detailed engineering, planning and onsite execution of services for installation, intervention, refurbishment and maintenance of Technip FMC subsea and topsides equipment
• Demonstrate the ability to work with minimal supervision, having a strict adherence to procedures and processes technical and policy compliance
• Demonstrate an increasing ability to trouble shoot and solve problems and overall project challenges independently. Responsible for safe and high-quality service
• Attend relevant training courses related to specific discipline
• Responsible to make sound technical decisions based on logical reasoning and analysis

Responsibilities / Key Objectives

• Installs, tests and repairs new and reworked TFMC products (equipment and tools)
• Handles customer comments, requests and complaints
• Provides sales support ensuring the customer is fully informed of all aspects of the job
• Completes field service orders (FSO) and field Spare Parts Tickets (FSPT) and accountable for the timely submission of these and other revenue generating documents
• Assures all quality issues and documentation (equipment and procedural defects) is communicated and sent back to service management
• Completes field documentation after the completion of each service job
• Provides “Project Support” as required, handles project issues as they arise which eliminate downtime
• Prepares and completes safety related documentation. Pursues safe work practices.
• Leads others in completing tasks in accordance with procedures and applicable codes and/or standards
• May serve as the on-site supervisor to the field service crew and for reporting back to service management
• Assists as needed with the development of procedural requirements for current and future jobs

Qualification Required & Experience

• University Degree in Engineering or related field, must have a minimum of 5 years working experience in field service technician role
• Advanced knowledge of one or more of the following fields, electrical, subsea equipment, hydraulics equipment, mechanical equipment and tools, structural steel
• Ability to read, understand drawings and perform complex calculations
• Ability to understand, troubleshoot, explain and teach others about technical tools and instruments required to perform duties
• Knowledge of theories, practices and accepted internal business processes and procedures

Location: Accra

Method of Application

Interested applicants should apply to: [email protected]

Closing Date: 31 March, 2021

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