Data Entry Clerk at UNDP
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- Company: UNDP
- Location: Ghana
- State: Accra
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Ghana
In line with the country-specific Security Risk Management (SRM) , the United Nations system in Ghana created Radio Rooms in Accra and Tamale with the primary responsibility of ensuring the safety and security of all UN staff, dependents and property. The Radio Rooms are designed to operate on 24×7 basis which requires the services of Radio Operator/Data Assistant.
The position is fully funded by UN agencies in Ghana through the Cost Shared Security Budget.
The Radio Operator/Data Assistant will provide radio communication/security support to staff and dependents in all UN Agencies. In addition, Radio Operator/Data Assistant will develop analysis and reporting capabilities. He/she will also monitor performance and quality control plans to identify improvements.
Duties And Responsibilities
Under the immediate supervision of the Security Advisor (SA), the
Radio Operator/Data Assistant shall be responsible for the following duties:
Collection of data from primary or secondary data sources and maintain databases/data systems for the department.
Interpret, analyze and update data using statistical techniques and provide ongoing reports for the department.
Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
Identify, analyze, and interpret trends or patterns in complex data sets for the Security Advisor or Assignees.
Work with Security Advisor to prioritize security and information needs.
Locate and define new process improvement opportunities for the department
Maintain electronic and manual archives for UNDSS
Provide materials/data/information for the SMT, OMT and SFP.
Provide data for UNDSS mandatory returns
Serve as Backup for UNDSS Administrative Assistant
Serving in shift-system at a 24/7 radio room which maintains a radio and telephone communication regime with all UN staff in the Area of Operation;
When required, he/she will assist police during investigations in all security related incidents involving UN staff.
Ensure that all communication equipment (i.e. VHF and HF radios, fax mobile and land-line phones) are in perfect working conditions before the start of duty;
Receive, process, record and pass all security related information to the appropriate quarters through the normal communication channels;
Inform the Supervisors immediately of any incident/accident;
Maintain communication link with the security agencies (police and military) with a view to providing the necessary assistance to UN staff members and receiving updated information on security matters;
Register and forward all e-mail messages and messages deposited during working and off-duty hours;
Assist with preparation of UN IDS and Access badges when on day shift.
Accurately identify exact location/grid references of all incident/accidents and pass information to the Supervisors and the police;
Maintain both electronic and manual register;
Provide relevant assistance to visiting staff members requiring assistance through radio or telephone channels;
Brief the incoming duty radio operator on all events, especially pending cases for which action is to be taken;
Perform radio checks, as directed by the SA / Local Security Assistant (LSA) and Radio Room Supervisor;
Keep the SA/LSA and Radio Room Supervisor informed of any information or incident that could have a bearing on the security of staff and property;
Perform any other tasks as assigned by the SA/LSA/ Radio Room Supervisor
Professionalism: Very good skills in use of communications equipment;
Proven working experience as a data analyst or business data analyst
Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel etc)
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Professionalism: Knowledge of statistical programmes to analyze and evaluate complex data. Ability to formulate new strategies and technical approaches with respect to data development. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Expert knowledge of standards, concepts, definitions and classifications, and tools for the production and dissemination of data.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
Planning and Organizing: Very good planning and organizational skills.
Communication: Very good oral and written skills in English language; ability to provide briefings, forecasts and advice clearly and concisely both orally and in writing; a high sense of discretion and integrity.
Client orientation: Professional attitude and ability to work efficiently under stressful conditions.
Technological Awareness: Very good knowledge in the operation and procedures of radio communications; high standard of computer literacy.
Required Skills And Experience
High school diploma or equivalent in relevant field. Formal training in radio communication and Data Analysis
A minimum of two years of progressively responsible experience in the collection, compilation and analysis of data from multiple sources including administrative sources to produce official documents and in the dissemination of information/data is required.
Knowledge of radio communication procedures
Fluency in the English and preferable fluency in Ga and Twi languages
Other Skills Required
- Knowledge of radio communication procedures
- Experience with using or researching the use of new data sources to produce official documents is desirable.
- Experience in conducting analytical or methodological research in Security Risk Management is desirable.
- Solid computers skills (MS Word, Excel, Access and PowerPoint);
- Physically fit
Women are strongly encouraged to apply
Important applicant information
All posts in the GS categories are subject to local recruitment.
Applicant Information About UNDP Rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.
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