22 Apr 2016

Catholic Relief Services Job Vacancy : Community Mobilization Specialist

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Catholic Relief Services began working in Ghana in 1958. Over the years, CRS has worked to implement programs on agriculture; health; HIV; microfinance; school feeding; water, sanitation and hygiene; emergency relief and peace building. CRS implements programs through partnerships with a variety of stakeholders, including the government of Ghana, local NGOs, international NGOs, Church, and public and private sector partners. CRS Ghana currently employs 56 national staff and 3 international staff. The country program’s head office is in Accra, with a sub office in Tamale.

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Mission Statement
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We are motivated by the Gospel of Jesus Christ to cherish, preserve and uphold the sacredness and dignity of all human life, foster charity and justice, and embody Catholic social and moral teaching as we act to:

  • Promote human development by responding to major emergencies, fighting disease and poverty, and nurturing peaceful and just societies; and,
  • Serve Catholics in the United States as they live their faith in solidarity with their brothers and sisters around the world.

Job Description

  • Department: Programming
  • Unit:  Health
  • Location of Duty:   Tamale
  • Job Title: Community Mobilization Specialist (CMS)
  • Grade: B and D
  • Reports to:  REST Project Coordinator


Catholic Relief Services (CRS) has been working in Ghana since 1958 in Health, Agriculture, Peace Building, Water and Sanitation, Microfinance and Education programs.  A United States based Helmsley Charitable Trust approved the CRS Ghana’s Rural Emergency Health Service and Transport (REST) Project for a period of three years (2015-2017).

To fill the vacant REST Community Mobilization Specialist for the remaining period of project life (1 year). The CMS will help provide technical leadership to the field implementation team and partners to ensure accomplishment of REST Project objectives and results, while meeting expected technical quality standards

Key Responsibilities

Program Planning and Implementation

  • Facilitate community entry in targeted communities and maintain good relationships with community leaders over the life of the project
  • Provide direct technical support to partners to ensure high technical soundness and high quality results
  • Support the REST Project Coordinator in the smooth and effective implementation of the community and school based mobilization and sensitization activities.
  • Support the development and implementation of  appropriate participatory approaches to engage community members in the utilization of health care facilities
  • Develop strong relationships with key project partners, the Ghana Health Service (GHS) and District Assembly at the regional and district levels, local community leaders and other partners identified over the course of implementation  in the communities and the health facility levels
  • Support  the capacity building programs for field Officers, staff of Ghana Education Service and Ghana Health Service and community members in all the project strategies as outlined in the technical narrative of the project document
  • Provide regular on the spot facilitative support to Field Officers, point persons of implementing partners and ensure proper project tracking, record keeping as well as field level documentation of project activities
  • Support Field Officers in the compilation of relevant project reports highlighting project impact against indicators
  • Provide support in the development of annual work plans, budget preparation, and provide assistance to implement them to achieve project goals and planned results.
  • Participate in periodic reviews, including quarterly reviews to identify success stories relating to the project and areas of improvement
  • Collaborate with Field Officers and project implementing partners and the target communities to undertake all activities aimed at enhancing the achievement of project strategic objectives
  • Assist Field Officers and partners to identify and promptly resolve all trouble-shooting issues as they arise within the team and work on team building and team communication.
  • Perform other related duties as required

Project Monitoring, Evaluation and Reporting

  • Facilitate the collection and compilation of all data necessary for the project implementation.
  • Provide assistance to field officers to ensure accurate data processing and timely reporting on project activities.
  • Conduct monitoring visits to project communities in the districts and submit reports of such visits to ensure quality supervision and monitoring leading to improvement in program delivery
  • Support, review and assure timely completion and submission of project reports from Field Officers to the Project Coordinator.
  • Work closely with MEAL Specialist, key component specialists to supervise key project staff on the M&E requirements of the project, and to assure that the REST Project meets set goals and objectives.
  • Facilitate the use of monitoring data during quarterly participatory reflection events and other fora with partners and other stakeholders to inform project decisions.
  • Actively seek and respond to feedback from all members of targeted communities and other Stakeholders.
  • Make informed decisions based on: key findings, trends, comparisons between sub-groups, and by making explicit important assumptions.


  • Provide technical supervision of all field level activities for six field level staff
  • Directly support the Project Coordinator on the performance management of the six field level staff
  • Facilitate periodic coaching and mentoring of field officers to facilitate improvement of their performance
  • Provide technical direction and support in the generation of project updates and reports and ensure timely submission to the Project Coordinator

Key Working Relationships

  • CRS Health Program Manager, REST Project Coordinator – Health and other line Specialist on the I-SHINE Project
  • District Directors of Health and District Assemblies in target districts.

Required Skills or Experience

  • Advance University degree in Social work, Rural/Community Development, Integrated Development Studies, Public Health or in any related field with extensive experience in community mobilization and sensitization strategies
  • At least five years of experience in  community mobilizer or similar capacity
  • Knowledge of Microsoft word processing (Excel and PowerPoint)
  • Demonstrate professional maturity and good interpersonal skills for teamwork, and good written and verbal communication skills
  • Ability to work to meet deadlines in multiple tasking environments.
  • Familiarity with qualitative approaches to M&E.
  • Skilled in obtaining information necessary to accomplish duties.
  • Demonstrated experience in leading and building capacity of teams.
  • Sound report writing, interpersonal, facilitation, and communication skills.
  • Ability to travel to the district at least 40% of the time.


  • Set clear goals and  work  towards achieving them
  • Collaborates effectively with staff and stakeholders
  • Manages financial resources with integrity
  • Applies program quality standards to project design and organizational learning

Agency-Wide Competencies

  • Upholds a Spirit of Service and Integrity
  • Cultivates Constructive and Collegial Relationships
  • Models Principled Stewardship
  • Promotes continuous learning and innovation

CRS MEAL Competencies

  • Accountability: Improving our accountability to a range of stakeholders through increased participation, transparent communication, responsive feedback mechanisms, and adherence to internal and external quality standards and requirements.
  • Analysis and Critical Thinking: Engaging with data, challenging biases and assumptions, posing thoughtful questions, pursuing deeper understanding of evidence through reflection and perspective-taking, and making informed programming decisions.
  • Monitoring: Implementing monitoring activities, including timely collection of quality data, set up and maintenance of databases, facilitation of participatory reflection on monitoring results, and submission of timely progress reports.

How to Apply

To apply for this position, please submit your CV and letter of interest to [email protected]  by 5pm on 6th May, 2016.
  • The e-mail subject line for all applications and CVs should make reference for positions applied e.g.: Construction Quality Officer_UN-Habitat.
  • CRS is an equal opportunity employer.
  • Female candidates meeting position requirements are strongly encouraged to apply.

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