Résumé/Cover Letter Sample for Customer Service Representative Professional

Résumé/Cover Letter Sample for Customer Service Representative Professional

Karlin Bobsin
Box 25, Accra Ghana
Phone: 0546667345

Mark Lernair
Globacom Ghana Limited
45 Road, Kwame Nkrumah Circle
Accra- Ghana

Date: 12th May, 2010

Dear Mr. Lernair

Following your advertisement in the Daily Graphic for the position of Customer Service Representative, I wish to put in my Application.

My work experience includes:

  • A four years’ experience as a client service representative at Ecobank Ghana, where I provide excellent customer service dealing with customers on the telephone.
  • The role covers setting up telephone security, helping customers credit and debit accounts, arrange to set up standing orders, opening up savings accounts, taking them through the lending process (loans, mortgages and credit cards).

I have excellent communication and interpersonal skills, with the ability to liaise effectively and professionally with individuals at all levels. I have been in a customer service position for the past four years and believe my greatest assets are my ability to work with different personalities and adapt quickly to different situations.

I believe I would be a great fit for this position and I would love the opportunity to work with your team at Globacom Ghana. I look forward to being able to discuss the position with you further.

Yours sincerely,

Karlin Bobsin

Enclosure: Resume, Certificate